FurLife™Reviews of getfurlife.com

Response from FurLife™Jun 29, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that our Flea & Tick Defense Chews did not meet your expectations. We understand your concerns regarding your review. We value honest customer feedback, whether positive or negative, and we do not intentionally suppress reviews. We apologize if your review did not appear on our website, and we understand how frustrating that experience must have been. We'd be happy to look into what happened. It's also worth noting that our chews typically require consistent use as directed and, depending on your pet's environment and exposure to fleas and ticks, results can vary. While many customers have positive experiences, we recognize that no product works the same for every pet. We'd appreciate the opportunity to investigate both your review and your experience with the product. Please contact us at [email protected] with your order details so our team can review your case and assist you further. Thank you again for your feedback. It helps us improve both our products and the experience we provide to our customers.

Response from FurLife™Jun 29, 2026

Thank you for sharing your experience. We're sorry to hear that you found a tick on your dog despite using our flea and tick pendant. While our pendant is designed to help repel fleas and ticks, no preventative product can guarantee that a pet will never come into contact with a tick, especially in areas where ticks are common. We understand how concerning this can be, and we appreciate you bringing it to our attention. We'd like the opportunity to learn more about your experience and help determine the best course of action. Please contact our support team at [email protected] with your order details and any additional information about your dog's environment and activity level so we can look into this further. Your pet's health and your satisfaction are very important to us, and we appreciate your feedback as it helps us continue improving our products and support.