FurLife™Reviews of getfurlife.com

Response from FurLife™Oct 12, 2026

Hi Sandra, We’re really sorry to hear about your experience. We understand how frustrating it must be to purchase these products for all four of your dogs, only to feel they haven’t provided the protection you expected. Our collars are made with natural ingredients that are generally safe for pets, but we understand that some dogs may have individual sensitivities. Since your dogs have been scratching excessively, we recommend discontinuing use and following your veterinarian’s advice. Your dogs’ comfort and well-being are very important to us. We’d really appreciate the chance to better understand your experience and see how we can help. Please reach out to our team at [email protected] with your order details so we can work with you to find a solution.

Response from FurLife™Oct 5, 2026

Hi Becky, Thank you for sharing your experience. We’re sorry to hear that the collar did not provide the protection you expected for your cats. Our collars are designed to provide long-lasting flea and tick protection using natural ingredients. However, effectiveness can vary depending on factors such as your pet’s environment, level of flea exposure, and individual circumstances. We understand how frustrating it must be to notice fleas again after only 2–3 months of use. Please contact our customer support team at [email protected] with your order details so our team can review your experience further and help find a suitable solution. Thank you for bringing this to our attention.

Response from FurLife™Oct 1, 2026

Hi Toni, Thank you for sharing your experience. We’re very sorry to hear about the health issues your dog has experienced and understand how concerning this situation must be. While the ingredients used in our products are generally considered safe, individual sensitivities can occur. If a pet experiences persistent itching, scratching, irritation, or any other unusual reaction while using the product, we recommend discontinuing use immediately. We take reports like yours seriously and would like to better understand the details of your experience. Please contact our customer support team at [email protected] with your order information and any relevant details so our team can assist you and work toward a solution. We hope your dog is doing well following treatment and surgery, and we appreciate you bringing your concerns to our attention.

Response from FurLife™Oct 1, 2026

Hi Tina, Thank you for taking the time to share your experience. We're happy to hear that ordering was easy, our team was able to accommodate your color change, and your collars arrived quickly. We're sorry to hear that although the collars seemed to work well initially, your kitties have started biting and scratching again after a few weeks. We understand how frustrating this can be, especially when you were so pleased with the initial results. We'd like to better understand your experience and see how we can help. Please contact our customer support team at [email protected] with your order details so our team can assist you and work toward a solution. Thank you for giving Furlife a try and for bringing this to our attention.

Response from FurLife™Sep 30, 2026

Hi Tim, Thank you for sharing your experience. We’re sorry to hear that the product did not provide the results you expected, especially after investing in something you trusted to help. We completely understand how frustrating it is to still find fleas on your puppy. Results can vary depending on factors such as the severity of the flea infestation and the pet’s environment. We take concerns like yours seriously and would like our customer support team to review your experience more closely. Please reach out to our team at [email protected] with your order details. We’d really appreciate the chance to review what happened and see how we can help find a solution for you.

Response from FurLife™Sep 21, 2026

Hi Robin, We’re really sorry to hear this. We know how upsetting it must be to trust the collars to protect your Chihuahuas, only to find out they were still dealing with fleas. Fleas can sometimes be especially difficult to get under control, as they can also live in bedding, carpets, furniture, and other areas around the home. We completely understand your disappointment with the results you experienced. We’d really like to look into this and see how we can help. Please reach out to us at [email protected] with your order details, and our team will work with you to find a solution.

Response from FurLife™Sep 21, 2026

Hi Morgan, Thank you for sharing your experience. We’re sorry to hear that you’re still dealing with fleas despite using the collar and taking additional measures. We understand how frustrating this must be. Flea infestations can sometimes be difficult to eliminate because fleas and their eggs may also be present in your pet’s bedding, carpets, furniture, or other areas of the home. We also recommend avoiding excessive bathing, as frequent baths may affect how the collar performs and can potentially irritate your dog’s skin. Please contact our customer support team at [email protected] with your order details so we can look into your experience and help find a solution. Thank you for bringing this to our attention.

Response from FurLife™Sep 15, 2026

Thank you for taking the time to share your experience. We’re very sorry to hear about your health challenges, and we understand why this situation has been frustrating, especially since you were unable to try the flea attachment within the guarantee period. We appreciate that you wanted to exchange the attachment for a collar that would work better for your German Shepherd. We never want a customer to feel that their individual circumstances have not been heard or considered. Please contact our customer support team at [email protected] with your order details so our team can look into your situation again and see what solution may be available. We sincerely appreciate your feedback and the opportunity to address your concerns.