FurLife™Reviews of getfurlife.com

I received very efficient and fast service throughout this minor ordeal. They are making the issue very easy and I pleased with the outcome. Joan was the agent that is handling the case.

Julia was very helpful. Her responses were prompt and her request was clearly communicated. I damaged the pendant upon opening the packaging. Julia requested a video of the damaged pendant. After I sent the video, Julia promptly responded and said Furlife would send me out a replacement pendant immediately. I am very happy with my Furlife product and customer service.

I had to cancel my order because I had some unexpected bills. Julia was fabulous in cancelling the order promptly.

I ordered a dog pendant by mistake. I really needed a cat collar. I got in touch with customer support and despite come initial confusion with AI responses, Julia contacted me via email to let me know that she had corrected my order for a pink cat collar and when the difference in price would be credited to my card! Julia was nice and straightforward and I really appreciated that!

Don't do it, collars dont work and company does not honor their money back guarantee. They will only offer you 40% if its in the 30 day window. This company is a scam.

Patrick and Julia were very helpful and quick with answering back with me. Great to work with and solved my issue quickly.

Julia was very helpful and kind handling a problem for me.

I made an order, and in four days, I didn't receive a shipping email. I emailed FurLife to find out the status, and in less than 30 minutes, with some back-and-forth emails, Patric was able to find my order and ship it! Patric was amazing, he gave me excellent Customer Service!!!