Chris
Prompt and Effective Customer Support
Julia's response to my dilemma was prompt, clear, and fully resolved my issue. I'm thankful for such competent and thorough customer support.

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Chris
Julia's response to my dilemma was prompt, clear, and fully resolved my issue. I'm thankful for such competent and thorough customer support.
Jennifer B.
Im still finding fleas and ticks on my dog
Response from FurLife™Jan 26, 2026
Thank you for taking the time to leave your review. We’re sorry to hear that you were still finding fleas and ticks on your dog and understand how disappointing that experience must have been. Our products use 100% natural ingredients and are designed to work over time. In areas with higher flea and tick activity, pets may continue to encounter parasites from their environment, even when using preventative solutions. We truly appreciate your feedback. If you’d like our team to review your experience further, please reach out to [email protected], and we’ll be happy to assist.
Scott K.
I ordered 3 pendants, but mistakenly I ordered one in the wrong color. Upon realizing this I immediatley sent an email asking if I could change the pendant to the color I wanted. I was expecting to be told no as I have been from other companys in the past. To my surprise I received an email from Julia telling me that she would be happy to change my order for me. She was very helpful and I appreciate not having to get my order first ,then have to ship back the wrong item in exchange for the correct one. I am a 1st time customer and I will be a continued customer...Thank you Julia
Katie B.
Patrick and Julia, went above and beyond with being kind, compassionate and understanding of my problem and situation. They listened to my concerns and I believe they will share my frustration and observations with their corporate team and that Furlife will become an even better product for all of us and our sweet pets that we love so much.
Andrea M N.
The refund process was excellent and carried out by Julia late on a Sunday night, pleased.
Dawn
Have to write Another Review for FurLife Tick & Flea collars. Now, more than ever I am glad I found this Company for My Dogs Safety & Well being. Owning 2 German Shepherds, especially the Black Color on them, Ticks on My one Shepherd in Upstate New York has been a Challenge. As She has already tested positive for Lyme Disease. Having never wanted to put the liquid between their Shoulder flea & tick tubes on them, which are filled with toxic insecticides & chemicals. Or the chew flea & tick options with chemicals & insecticides in them, I have been using the All Natural Safe chemicals & insecticides Free FurLife Green collars on My Shepherd’s neck. My German Shepherd has been 💯 Tick Free in this whole last Year since I put it on Her. This past 12 Days having had multiple Family Members visiting From out of town at our House, We put Our German Shepherds in our Back Boarding Grooming Shop in our backyard for the duration of My Relatives Visits. So for Safety sake, I took the FurLife Collars off for the week. Huge Mistake! Having let our Shepherds out during the Day, My one Shepherd had a big tick on Her head between Her eyes! First time ever, since I took Her FurLife Collars off of Her. It has since been put back on and No Ticks, anymore. And also No Dangerous chemicals or insecticides in My dog’s system either!
Philip R.
Great experience from Julia. Thank you for your support and your great customer service.
Carrie
Julia was very helpful with my issue and resolved it right away. I appreciate her wonderful customer service.