FurLife™Reviews of getfurlife.com

Got right back to me on my request and made it happen! Perfect customer service. If considering a subscription do it they are so easy to work with if you want to adjust the subscription.

The post office really messed up and returned my package to Furlife. Julia at Furlife was very friendly and helpful with getting my package resent to a new address for me to ensure that I received this product.

Julia did a wonderful job in resolving my issue with the products I recently ordered. She responded promptly and offered to help right away. Thank you, Julia!

I ordered the calming collar weeks for my dachshund before a trip. That was November 11, 2025. Today is December 8, 2025 and I have not received the order. It seems like the order was lost and what appears to be Ai response was about my address. The address on the initial order was correct. No idea why that was mentioned. I am using the flea and tick collars and they seem to be working. Its a shame I cannot speak with a representative at this company about the longer than acceptable lead time and lack of customer service support. They claim 4 to 6 days but my experience is I don't have the products in 27 days. Not acceptable

Ramon got back to me quickly with an answer to my question, giving me peace of mind.

I do like that they are rectifying and resending my order. I've been waiting for the order since 11/17, keep tracking. Your order for response was very disappointed. Future, it would be nice if there was an actual telephone number that I could call and talk to somebody rather than going back through emails. I understand. Need to go and have it on record of communication. The assistance that I had to rectify this order from Patrick and Julia has been great.

Fur life has treated me well and are resolving the issues I'm having. Julia has helped me with my issues.

Julia and Patrick were surprisedly fast in responding the email with my concern. Their answer was only hours after my email and their resolution of the “issue” as easy, fast, professional and customer service oriented as any one could expect (but sadly not always receive from other companies) if the product is as good as the customer service Julia and Patrick offered, they have won a loyal client. Thank you both!!! Congratulations for showing you care