Toniann S.
I asked for a color change and they…
I asked for a color change and they fixed it right away!

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Toniann S.
I asked for a color change and they fixed it right away!
Meagan P.
I issue was resolved very quickly. Its always a pleasure when a company has great customer service. 👍
Karen V.
Last summer, my son and I bought 3 of their pendants. All of them were supposed to last 12 months. They were bone dry in 2 months. I contacted them and sent them pictures as requested they sent replacements delivered in damaged containers and also delivered bone dry already. On 7/28/25 I requested a refund with more pictures of the defective replacement pendants. I have not heard from them at all. It cost us almost $100 for garbage.
Response from FurLife™Feb 9, 2026
Thank you for taking the time to share this with us. We’re truly sorry for the frustration this has caused you and your son. We understand how disappointing it is to purchase pendants expected to last 12 months, only to run into problems so quickly. We’re very concerned to hear that both the original pendants and the replacements arrived dry, and that the replacement items were also delivered in damaged packaging. This is not the experience we want for our customers, and it does not reflect the quality standards we aim to uphold. We also sincerely apologize that you did not receive a response after reaching out on 7/28/25. That is certainly not acceptable, and we appreciate you bringing this to our attention. While messages or attachments can occasionally be missed, we absolutely want to review your case and make sure it’s properly addressed. Please contact our customer support team directly at [email protected], including your order number and the photos you’ve already provided. Our team will carefully review everything and work with you to find a suitable solution. Your feedback is important to us, and it helps us improve moving forward.
Mikey G.
Julia was very considerate & accommodating, thank you very much!
Ann L.
I had the pleasure of being helped by Julia regarding a refund request. Due to my husband and I both ordering the same item, my error, I sent a request for a refund of my order. She made the process quick, easy, and no complications. I will definitely continue to shop with FurLife for all of my pet’s needs. I will also highly recommend them to all my pet loving friends and family.
Melinda A.
I want to give a shout out for Julia who’s gave a quick overnight response for the broken furlife tag I opened ..she was so pleasant an understanding . I already have a replacement on the way!! Awesome service Julia, Thankyou, MeLinda A.
Brenda M.
Julie took great care of getting my order back on track. Thx to her. My order is on its way again. Thank you
Mike N.
I ordered and didn't notice the color was green and I wanted blue to match my dogs color. I emailed customer service and got an email from Julia that she changed it to blue for me. Will recommend FurLife to my freinds.