Tonnie J.
The product does not work
The product does not work. I saw a little difference for about 2 weeks. When I contacted customer service, they made me jump through hoops. When I said I no longer wanted it, they only offers a 40% refund. I guess it's better than nothing.
Response from FurLife™Mar 27, 2026
Thank you for sharing your experience. We're sorry to hear that the product didn’t meet your expectations and that your interaction with our customer service team was frustrating. While some users may notice small changes early on, more noticeable and lasting results typically require consistent use over a longer period, usually around 2–3 months. We completely understand your disappointment given your experience so far. We also regret that the support process felt difficult. This is not the level of service we aim to provide, and your feedback is important in helping us improve. We would really appreciate the opportunity to review your case again and see how we can make this right. Please reach out to us at [email protected], and our team will be happy to assist you further. Thank you again for your feedback.


