FurLife™FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Not comfortable with T.
So far, I am very pleased with FurLife’s customer service response to my issue. I emailed my concerns late last night and, by this morning, JeAnne had responded and, hopefully, resolved my issue. I cannot indicate total satisfaction at this point because it will take some time to see if what was done actually appears in my account. However, I am hopeful that JeAnne will be true to her word and my issue will be resolved asap.
Diana W.
I accidentally ordered the wrong color and realized it right after I checked out. I sent an email to customer service and I was very impressed with the speed of changing my order and communicating with me! Julia was extremely helpful and very kind!
Shari
I was shipped the wrong product, but I contacted FurLife via email, and Julia from customer service resolved it by shipping me the correct product immediately. I'm happy with her prompt response.
customer
I made an error in ordering and when I let Julia know she quickly assisted me with a refund. Thank you Julia!!! Mary
Karla W.
Julia was very helpful we lost the medicine pod in our dogs collar and she shipping me another one for free thanks
Charles D.
I was having an issue with ordering a certain color and the system kept showing green. I still ordered 3 (for my three fur babies). I immediately sent a message to Fur Life and they responded immediately and changed my color. Awesome customer service!!
Juanita A.
Thank you Joey for your help the service was excellent and I look forward to using your products.
Jae
Customer service is awesome (especially Julia). Ordered something in error and she took care of the situation nearly as soon as I finished typing! Awesome servise. Highly recommend.
