FindsterReviews of getfindster.com

Great product supported by great people.We use it for tracking our hunting dogs and a dog overboard system on our 53 foot Spencer Ketch sailboat. Our Chesapeake Bay retriever is a hard charging , hard working dog that has not managed to destroy it yet . My only suggestion is that for hunting and working dogs a stronger attachment strap be used for the module holder. Keep up the good work . Sincerely Nat and Dr Susan Calverley.

I wrote a review back in March and updated in April and experience with Findster has only gotten worse since that. The pet module hasn’t been able to hold charge for more than 6 hours/day (which is less than ideal) and keep in mind I only purchased Findster in February 2021 and it’s June now.. Additionally, it is completely unreliable when it comes to showing my cat’s whereabouts as it is constantly showing her to be somewhere she isn’t. Also, my cat lost the pet module this morning. The module is still on and I have been looking for it for the past hour (tracking it through the app) and no luck! It somehow keeps changing position, one moment it shows the module near my next door neighbour’s house and a few minutes later it shows the module a few houses down in the opposite direction. I have looked all over the areas it has shown on the app and still nothing, the modules is somewhere outside and the charge is about to die soon. I’m still trying to figure out how the heck it fell off her collar because I had placed it onto her collar in a way that even if her collar fell off the tracker would still be attached to it. But the cat came home with her collar on but no tracker. I can only assume the little strap (which came in the package and is used to attach and secure the module onto the collar) broke off.

Having a Findster tracker on my dogs has been very reassuring. When they go out of range, it informs me and a whistle brings them back. Not always immediately but they are getting better. I also like the fact that it can be just one initial cost.

Very accurate. Had issues for first week where it showed wrong position but since then it's exactly showing where the cat is. Once it was sunset and cat hasn't returned, tracker showed him in the backyard 5 house away and thats where we found him. Happy with purchase and would recommend. Not sure why it was inaccurate for first few days

Fortunately i managed to get my money back from thsi purchase from a chargeback claim on my card. As per many other reviews, the customer services team are rude, unhelpful and arrogant. I been told since January that my issue was a firmware one.... the problem with that statement is it is totally open ended. I have no idea when or if a new firmware will fix the device (actually i know it won’t as i have 2 identical devices and only one is faulty). BUYER BEWARE! Just make sure you are happy with the risk of receiving faulty goods and having months of painfully insulting correspondence with a customer service team that seem to delight in being rude and unhelpful. Why is it that people take on a job in CUSTOMER SERVICE that have no interest in their work! ________ Even here they continue to mislead. Interestingly the chargeback I claimed was through my card provider and not PayPal... Bad guess Findster, looks like you just got caught out :)

Pet module Displayed a solid green light while on charger. Green light would not go out. On /off button wouldn’t work. Left module off charger for two days. Green light went out by itself. Restarted app. And the problem seems to have resolved. June 16,2021 UPDATE: Problem continued intermittently with Pet Module completely unresponsive and solid green light on continuously. I used the "re-set" instructions and got it to charge again but it loses its charge in just a few hours. Findster is sending a new module which is supposed to arrive today. Hopefully the new module will connect and all will be well. I will update again after the new module arrives.

The tracker is OK, but customer service terrible. Ordered and paid for another collar module for our other dog in march. Nothing turned up, just promises that it would be here by such and such, still nothing. Emailed replies were often blunt and very unhelpful. We were informed it had been delivered, turns out it was to Porto in Portugal. This was followed by another rude reply to my email. Eventually got a refund at the end of May after reporting it to PayPal. Wouldn't buy direct again.

buena empresa me gusta su labor como contribuye con el medio muy buena