FindsterReviews of getfindster.com

I don't usually have problems with my Findster and it gives me great peace of mind when I let my dog off lead, but this last weekend on one walk, it actually disconnected from my dog several times leaving me not knowing where my dog was. Bit of a worry.

All good to me!

On our second walk, the screw of my guardian came lose and I lost it in the deep snow in freezing temperatures. I did not notice it until I came back to the parking lot. I was pretty upset that the srew came off so easily, but thankfully I was able to locate the device through the gps tracking system. It took me a while, because it sank deep into the snow, and by the time I found it, it had been buried for approximately an hour. To my surprise, it was still working and the battery wasn't drained, either. I contacted the company and they returned my email within a day and sent a replacement screw right away. I don't think I am going to trust the screw in the future, though, but keep the device in a backbag or my pockets. It has been accurate and the history feature that shows where my dog has been roaming is awesome (it's the reason I actually bought it, and I love it).

Great tracking device! I bought the Findster Duo and I was looking for one that worked over a semi long distance and also that worked without cellular or internet service because I go traveling and camping a lot. I would hate to lose my dog out in the wilderness. The only downsides are not being able to track your dog for longer and not being able to track your dog 24/7 because you have to “start a walk” before it starts tracking and you have to be near your dog and the modules at the same time to start tracking your dog. The battery life isn’t very long when you’re using the tracking feature 24/7. The battery life lasts pretty long when you’re not using the tracking feature. The location of my dog on the app was pretty accurate most of the time and it updated every 10 seconds or so that I noticed when I was moving with her. Overall a great affordable tracking device that doesn’t cost extra fees!

I'll write my true feeling's when and only when I'm able to speak with a live human being about replacement parts. Thus far, it appears that there is only virtual Customer Sevice. It's sketchy.

So far after purchasing two years ago, I have loved this product. It is a tad bulky on the collars and would love a better design, but my dogs don’t seem to mind them, so I’m good. I would love to order an extra module( I recently added another dog) and some extra replacement straps in case we lose some. My only complaint is there seems to be no easy way to do this on their website. I’ve contacted support but haven’t gotten a reply. I’m trying to spend my hard earned money on your product and I can’t do that easily by clicking a button? Why aren’t these replacement parts on the website? Seems like a simple thing.

Interesting thing to use

good good good