FindsterReviews of getfindster.com

I love the activity tracker part of the app although I wished you could see weekly rates and day to day rates on their own. I also wish you could add friends to compete with other dogs you know !

Excellent product and support

Total peace of mind. I’ve used Findster for several years now. I did a lot of research before purchasing. This is the best deal for the highest accuracy.

I cannot recommend this product on the experience I had. Ordered it at the beginning of April, and over a month later it has still not been dispatched. I get that the global pandemic has caused knock on effects for this. However I have been told multiple times I would get tracking within the next few days, but nothing ever comes through. I have been in a-Mail correspondence with Findster, but were not helpful. And when I threatened legal action to resolve the issue they just issued a refund (which was not asked for) so they didn’t have to deal with this. So in summary, if you do buy this product expect it never to turn up and the company to fob you off before just giving you a refund to get you to leave them alone. P.S. In response to the reply, that is a very poor. If the order was nearly ready this should have been passed onto the customer, rather than just constantly replying by saying “your order will be dispatched by the end of next week”. My order clearly wasn’t even close to being shipped. If I do give the benefit of the doubt that my order was ready for shipping, the communication is very poor and not helpful at all in resolving the issues I had. If the order has been dispatched as stated in the trust pilot response, I never had tracking details given to support this.

Helpful Content !

We purchased about 15 months ago a Findster Duo+ (2 pet modules plus one gardian module) for our 3 dogs – one being always kept on leash for control reasons. We use them for our daily long walks (minimum 2 hours) mostly in the rather dense forests and mountainous terrain which is typically found on the Pacific Coast of Canada. In our pre-Findster life, we were commonly experiencing stress every time they would disappear from our sight for more than a couple of minutes, not knowing where they were nor headed. Every single day, we now congratulate ourselves for choosing Findster for tracking our sight hounds. Most importantly, Findster has given us complete peace of mind: we know at any time where our roaming dogs are when they vanish by just looking at the map on the Findster phone app, even when we have lost cell phone coverage/internet connection. We find the dog location accuracy to be “within meters” even in the forest, and one gets quickly used to the 10 seconds update delay which can be confusing with fast moving dogs like ours. We rarely ever consult the Radar function, although it is available to provide the direction and distance they are in if you are not able to figure out the map. We do occasionally get a disconnected module warning when one disappears in a deep gully (likely out of satellite line of sight) but it inevitably reconnects automatically within seconds and/or as soon as the dog starts moving again. It also allows us to keep enjoying our own fitness by continuing to move rather than freeze until their return. The modules have been 100% reliable, which is quite amazing considering our somewhat wet climate and the constant abuse that dogs running through the bush can put on a product. We make sure we charge them (2 pet modules and one gardian module) every day upon our return home so that they are fully charged for the next outing – although the battery indicator in the app shows that the batteries are hardly depleted at all after our fairly long walks. This said, the exposed 3 prongs which magnetically connect the modules to the cutely designed charger can get caked by mud and will not allow a module to be recharged due to a poor connection unless wiped clean with a cotton swab dipped in alcohol. I do recall that we initially had to figure out the idiosyncrasies of the system for the first couple of weeks, but we found the online help to be comprehensive and excellent at the time. After this initial fumbling, we can say that setting up daily has been a breeze from there on. The 3 modules are simply switched on, then attached to the collars of the 2 dogs who will be free to roam first, while the gardian module goes into a pocket close to my mobile phone. Bluetooth takes care of the initial connection automatically and faultlessly. All we have to do is press on the Start Walk button on the app home screen (with the dogs next to us) to start monitoring the position of the dogs and their modules in relation to us. At the end of the walk, we just press End Walk on the app. The firmware updates which are regularly made available to keep things running smoothly are uploaded via Bluetooth at home. The Findster app has a lot more to offer, but it is not as important to us as being able to instantly track our dogs. The data provided on the Activity Screen is still of interest: distance covered by each dog, duration of the walk, number of paws, resting time are added bonuses, but not a critical function of Findster in our opinion. Same for leaderboards, fences and sharing, or Findster Care which we never subscribed to. We are able to see and/or review our dog tracks on each dog History/Map screen during or after the activity. The data is seemingly kept for one month. An added valuable benefit is that a full network of public trails also appears on the map, and this has allowed us to discover new terrain – which gets our dogs stimulated as much as we do! I admit that we have developed a high level of dependency on Findster Duo+, but it is for good reasons! One could complain about the cost – yes, it is always too high – but when we do the math, the amortization of the initial purchase and no monthly fees over 400 walks (and counting!) is mere cents per walk. I concede that we have never used any other competitor product, so that it is difficult for us to compare. However, since the product does pretty much everything we need and want without any significant downfall, we can only be extremely enthusiastic about it. In conclusion, we can say that Findster deserves 5 stars out of 5, and if we could give 6 stars, we would!

this tracker really does help me know where my dog is all the time. sometimes she is just out of sight behind shrubs or in the trees and I would worry, but now I know, and its pretty close to where she actually is. This tracker is just perfect, it was just what I needed!

Findster Duo is a shoddily made product that will break after a few uses. DO NOT BUY FINDSTER DUO. If I could give Findster a ‘zero’ review I would. Findster may indeed be waterproof but it is NOT dirt proof or sand proof! And what dog is immune from either? I bought Findster when it first came out and made the mistake of not using it for a couple of years after purchase. When I finally started using the tracker regularly, it was well past the product guarantee period. After some dozen uses, two of three tracking units broke. One was totally inert and the other would charge indefinitely and then the battery would discharge after an hour or so of use. The company said that since the product guarantee period had passed, that it would not replace the defective units. This was despite the units being barely used. Findster also tracks your usage details via the app, so if you don’t want anyone tracking what you do with your leisure time, do not buy Findster. So, in short, do not waste your money buying this badly made tracker. There are better products out there.