GetaurapetsReviews of getaurapets.com

Response from GetaurapetsSep 30, 2025

Hi Melvin, We’re truly sorry to hear about your experience. Please accept our sincere apologies if our representative came across as rude or disrespectful — that is never the level of service we want to provide. We’d love the opportunity to make this right. Could you please reach out to us directly at [email protected] so our support team can assist you further? This will allow us to handle your concern with the care and attention it deserves. Thank you for bringing this to our attention, and again, we deeply apologize for the frustration this caused. Warm regards, Allan from AuraPets

Response from GetaurapetsSep 30, 2025

Hi Gina, Thank you so much for sharing this! We love the creative way you found to make giving the drops easier — turning it into a “treat” moment is such a smart idea. 💡🐾 It’s wonderful to hear that this solution not only helps your pup but also makes things easier for you. We’re so glad you and your dog found a stress-free routine that works. Your tip may even help other pet parents in a similar situation! Warm regards, Allan from AuraPets

Response from GetaurapetsSep 30, 2025

Hi CJ, Thank you so much for your kind words! 🌟 We’re thrilled to hear that you had such a positive experience with our customer service team. Providing helpful, caring support for both pets and their parents is always our top priority, and feedback like yours truly means a lot. Warm regards, Allan from AuraPets

Response from GetaurapetsSep 23, 2025

Hi Keith, Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our customer care team. Providing fast and attentive support is something we truly value, and it means a lot to know it stood out to you. We appreciate you taking the time to share your feedback—it really makes our day! Warm regards, Allan from AuraPets

Response from GetaurapetsSep 23, 2025

Hi David, Thank you for sharing your experience! We’re so glad to hear that getting the product was quick and easy for you. That’s exactly the kind of smooth experience we aim to provide. We truly appreciate your feedback and support! Warm regards, Allan from AuraPets

Response from GetaurapetsSep 23, 2025

Hi David, We’re really sorry to hear one of the bottles didn’t make it in one piece, but we’re so glad your replacement is already on the way. Even more exciting—what an amazing update about your sister’s pup! Hearing that the tearing and swelling are easing and that she’s playful again after so long is exactly why we do what we do. 💙 Thank you for sharing such a meaningful story with us—it truly made our day! Warm regards, Allan from AuraPets

Response from GetaurapetsSep 23, 2025

Hi Kelly, Thank you for sharing your experience with us. We want to assure you that while there have been some minor adjustments to the formula’s consistency based on customer feedback, the effectiveness has not changed. We’re sorry to hear your recent experience didn’t meet expectations, and we’d be more than happy to review your case further to find the best resolution. Please reach out to us at [email protected], and our team will gladly assist you. We truly appreciate your feedback—it helps us continue improving for pets and their families. Warm regards, Allan from AuraPets

Response from GetaurapetsSep 23, 2025

Hi Melissa, Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our customer care team. Your feedback means a lot—it’s always our goal to be as helpful and responsive as possible. We truly appreciate you taking the time to share your feedback. Warm regards, Allan from AuraPets