Debbie Radchuk D.
This company promised a 90 day money…
This company promised a 90 day money back guarantee. I called and emailed back and forth, suddenly the rep is not available and voice mail is full.this did not have any affect on correcting my dogs sight at all I’ve used the product 60 days and see no change at all. I am wanting my money back and they keep putting me off offering 45%back no that’s not what your guarantee says it says 100% within 90 days. Buyer beware. I will take this further if they don’t honor what they said. It’s a shame I had hoped I’d see some kind of change in his vision, but nothing , very disappointing
Response from GetaurapetsNov 20, 2025
Hi Debbie, I’m truly sorry to hear about your experience — that’s not how this should be handled. We do honor the full 90-day money-back guarantee, and you should not be receiving partial refund offers if you’re still within that period. It’s also important to note that the product works at a cellular level, which means it can take the full 90 days of consistent, twice-daily use to see noticeable improvements—especially for more advanced eye issues. Please email our support team at [email protected] with your order number, we’ll make sure your case is reviewed and resolved right away. We want to help make this right for you and your dog. 💛