Margaret H.
Damaged Lid replaced as promised Thank…
Damaged Lid replaced as promised Thank You. One of my three pans, been used three times, has stains after use, an omelette stuck and had to be scraped out the pan and it appears to heat unevenly.
Response from TitancoreApr 12, 2026
Hi Margaret, Thank you for your feedback and for your kind words about the lid replacement — we’re glad we could sort that for you. We’re sorry to hear about your experience with one of the pans. Staining, food sticking, and uneven heating can sometimes happen if the pan hasn’t fully built up its natural seasoning layer yet or if heat settings are too high or uneven across the hob. We’d really like to help you get the best performance out of it. Please take a moment to review our care and usage guidance here, as it covers heating methods, seasoning, and maintenance in detail: https://get-titancore.com/pages/usage-tips https://www.facebook.com/reel/2794073487631159 If you’d like, our support team can also take a closer look at your specific case and help troubleshoot further. Warm regards, Team Titancore Team



