TitancoreReviews of get-titancore.com

All the advertising suggests that this type of pan is game changing and naturally non-stick. Possibly the biggest load of #%€*¥{%## that has ever been claimed of anything. DO NOT BUY!

Customer service is absolutely terrible; there is zero respect. Returning an item after they fail to deliver on the promises made about the product is simply impossible. They are slow to respond, and then—after making you send videos multiple times—they claim they never received them. I’ve been emailing them for weeks, only to get ridiculous answers in the end; you’re left with your back against the wall, unable to do anything. I’m out of pocket and stuck with a device that doesn't do what they promised. I have just one word for it: "outrageous"!!!!!!! After I posted this review, they immediately emailed me saying I would get my money back after all if I removed the review. I agreed and deleted it, but I received no further response; they had even blocked me, as I was unable to send any more emails. So, I am posting this review again now.

I bought the 10" skillet and followed all the directions. Food sticks badly, worse than seasoned cast iron. If you fry an egg, the bottom will be welded to the pan. I sent 2 emails requesting a return and got no reply. Note: contrary to the response below, the company has not emailed me.

DON'T BUY FROM TITANCORE!! THEIR CUSTOMER SERVICE IS HORRIBLE!! NO REFUND ON A PAN WHICH WAS RECEIVED DAMAGED IN FEBRUARY OF 2026! I was in contact with them on numerous occasions via email, sending them pics over and over of the damaged pan, the empty boxes they came in and the whole set of pans and utensils that I ordered per their requests. I wrote a bad review before complaining about their bad customer service in which I specified the above. I received this email from them on 07/06/26: "Thank you for your reply and for accepting our offer. We'd be happy to proceed with your full refund. Before we do, we kindly noticed that your review is still visible. If possible, we would greatly appreciate it if you could remove or update your review, as it would mean a lot to our small business. Once this has been done, please let us know, and we'll promptly process your full refund as promised. Thank you for your understanding and cooperation. We truly appreciate it and look forward to resolving this for you. Regards, Customer Experience Specialist" I replied to them in an email dated 07/13/26 letting them know that I had deleted the bad review. I DELETED THE REVIEW IN GOOD FAITH AND TO DATE - NOTHING!! GO FIGURE!!

Titan core claims to be non-stick without chemicals. I followed all instructions (low heat etc), used the same amount of oil I'd use in my other pans, but EVERYTHING STICKS. They sent me an instructional video for the pan but the egg they were cooking was in a swimming pool of oil. Nothing will stick in that amount of oil. The use of oil is never mentioned in their advertising either, ridiculous. I'm not not pleased with the pan and asked for a refund, sent the pictures to show I was using it properly and received this as a reply "Thanks for sending photos and for your reply. After reviewing your concern, please note that the items are not defective or damaged based on our fulfillment records. Since this is a return due to personal preference and not a product defect, the return shipping will need to be covered by the customer. Returns to our warehouse typically cost around €30 or more, depending on your location and the package weight." IT IS A TOTAL PRODUCT DEFECT AS IT DOESN'T PERFORM, AT ALL, AS ADVERTISED. Don't make the same mistake I did, avoid TitanCore and it's zero customer service at all cost.

Ordered, it arrived after a long wait. Seasoned as per instructions, heated and oiled as per instructions, everything sticks to it. Pan is warped, so does not sit flat on glass cooker top. Apparently it has a lifetime warranty - customer service have you jump through hoops then just refuce to deal with claim. Avoid at all costs.

The only thing non stick was the handle it let go of my hand as it went in the trash! Used 2 to 3 times the oil everything sticks and cant return !

Very bad quality and customer service not responding. We followed the instructions exactly according to the attached manual. However after the first use we found out: -the bottom surface of the pan is curved and not flat as someone might expect. As a result there is no good contact; the pan is very easily rotating and heat is not evenly spread. -after the first use, there are some „burn marks“ that are insisting-also not supposed to be so. I wrote an e-mail and after almost 2 months, I still did not get a response about return or refund.