Get SeleneReviews of get-selene.com

Response from Get SeleneApr 3, 2026

Hi Clyde, Thank you so much for taking the time to share your feedback—we truly appreciate it! We're really glad to hear that you're enjoying the quiet operation and good water flow, as those are some of the key features we aim to deliver for both pets and their owners. We also understand your concern regarding pricing. We strive to balance quality, durability, and performance in our products, and we’re always working to ensure our customers receive the best possible value. That said, your feedback is incredibly important to us, and we’ll definitely take it into consideration as we continue to improve. If there’s ever anything we can assist you with or if you have any questions, please don’t hesitate to reach out—we’re always here for you! -The Selene Team

Response from Get SeleneMar 28, 2026

Hi Tamra, Thank you for your wonderful review! We’re so happy to hear that both your dog and cat are enjoying the moving water 🐶🐱💧 It’s great that they’re drinking more—it makes such a difference for their health and hydration. We really appreciate your support! -The Selene Team

Response from Get SeleneMar 28, 2026

Hi William, Thank you for your feedback—we’re sorry to hear you’re having trouble with the fit. We’d be happy to assist you with this. Since there are different types of filters, our team can guide you on the correct way to install them and check if everything matches your fountain lid or filter case. Please email us at [email protected] with photos of the parts you received, so we can assist you step-by-step. If needed, we can also arrange a replacement to make sure you have the correct filters. We’re here to help and will work with you to resolve this as quickly as possible. -The Selene Team

Response from Get SeleneMar 28, 2026

Hi Ruth, Thank you so much for sharing your experience! We’re thrilled to hear that our fountain was the perfect fit for your English Mastiffs 🐶💧 It’s wonderful to know that our customer service could help get everything running smoothly so quickly. We’re so glad your big boy is enjoying his fresh, flowing water—and even happier to have you as a lifelong customer! We truly appreciate your support and kind words! ❤️ -The Selene Team

Response from Get SeleneMar 28, 2026

Hi Page, Thank you so much for your honest and thoughtful review! We completely understand the initial skepticism, so it means a lot to hear that it turned out to be such a great decision for you and your dogs 🐶💧 We’re so happy they’re drinking more and enjoying the fresh, flowing water—and that the design worked perfectly for them too! It’s also great to hear that you’re finding it easy to clean and low maintenance. We truly appreciate your recommendation and support! -The Selene Team

Response from Get SeleneMar 28, 2026

Hi Joan, Thank you for your feedback! We’re glad to hear you’re enjoying the convenience and spending less time washing your pets’ water bowl 😊 That’s exactly what we aim for—making things easier while keeping your pets happy and hydrated. We appreciate your support! -The Selene Team

Response from Get SeleneMar 28, 2026

Thank you so much for your kind words! We’re so happy to hear that your dog loved it right away and is enjoying the fresh, continuous water 💧🐶 It’s great to know you’re loving how quiet it is too—especially with the warmer days coming up, having clean, flowing water makes such a difference. We truly appreciate your support! ❤️ -The Selene Team

Response from Get SeleneMar 25, 2026

Hi Judith, We’re so glad to hear that the fountain is saving you time and keeping your collies happily hydrated! 🐶💧 It’s great that they’re drinking more often and enjoying it just as much. Thanks for mentioning the mat — we’re happy it’s a helpful little bonus! -The Selene Team