GeologieReviews of geologie.com

My skin is looking better At 38 years, my skin is looking better than ever.

So far so good. Tried the trial and ended up canceling but I ordered the exfoliating mask and it does wonders for my face.

Throughout the trial period of the first month my skin has started to clear up quite a bit. Then once my refills showed up and there were some damages to the product in shipping I contacted customer support and they sent me everything that was damaged free of charge.

I have seen noticeable results of my dark circles and wrinkles. 32 male. I have been using for a month. I also just started using their shampoo and conditioner, my hair looks noticeably better!! Thanks!!

-UPDATE- I've agreed to update my review after receiving a full refund for my experience. The customer rep Andy says I can keep the full sized products as well. Geologie's facewash didn't work well for me (dried my skin out) but I can see how it could work for others. The other products were good, but I will unlikely move forward with this company. -ORIGINAL REVIEW- I bought their trial kit skincare and paid $4.99 for shipping. The kit was delivered to me on August 29, and 19 days later, I was charged $149.25 for an "automatic 3-month subscription." It wasn't even Geologie who notified me, it was PayPal! I didn't even know this was a subscription because they purposefully hide it to make money in an unethical and scammy type of way. Once I contacted them, they told me there was NO WAY to cancel the order unless I'd contacted them 2 days before. They don't give reminders. I never set up an account. They didn't even bother to check if I liked the product (I didn't)! Their facewash dries my face out and actually made me break out. In their fine print, they say you must try out the product for 21 days but if you cancel before the 21 days, you will be charged full price for the product. Nowhere do they let you know you will be charged for 3 months worth of crap product before the trial period is even over. This UNETHICAL, borderline full on SCAM, and a reputable company with a quality product wouldn't have to sell their line like this. Do yourself a favor and try out the 8 Saints skincare line instead. Their stuff works, is gentle on skin, smells amazing, and you can try out their kit without getting scammed out of $140 at the end of it.

I’m coming up on a month of using the skincare regimen and so far, so good. I have slight dermatitis around my mouth and use clindamycin, so sometimes acne products can irritate my skin… but that hasn’t been the case with Geologie. Personally, there was hardly a transition period for my skin which was a pleasant surprise-no irritation, no dryness, or tightness. I do still get minimal breakouts so it’s not a miracle cure, but I am satisfied with the results thus far. The new rewards program is awesome as well, and helps cut the cost of buying multiple products at once. I’ve been able to rack up over 1,000 points so far and am looking forward to not paying full price every time I shop. I do not give out 5-star reviews often, so the fact that my Geologie experience has been 5-star so far is huge.

UPDATE TO REVIEW BELOW: I received a follow up from Milos, the customer service lead, to help resolve the situation. He was able to issue a full refund and stated I could keep the products that were already on their way so I could gift them since they didn't work for me. I am changing my 1-star to 4-stars purely for the customer service provided by Milos because in this economy $160+ is not a small amount to let go of. Thank you for rectifying this matter. I would like to suggest the company start sending confirmation emails once a customer is signed up along with instructions on how to manage their subscriptions (link and login credentials) as well as notifying customers in advance when their subscriptions are about to renew. This would help prevent a lot of misunderstandings and negative reviews. Original Review on 09/11/2023: This company is very deceiving. They offer a free 30-day kit and all you pay is shipping. The products they sent me made me break out in a rash so I stopped using them and did nothing further as I didn't have any further interest in the product. A month later I was charged $160.20 from them because they said when I ordered the trial, I was agreeing to a membership. They sent me screen grabs and in very fine print it states that you are agreeing to a membership and a 90-day supply will automatically be sent out and you will be charged full price for it if you don't cancel it. Well, I didn't know there was anything to be canceled since I did not see this disclaimer. Furthermore, customer service was awful and not accommodating, so I can't help but feel scammed. I was told that if I did not want to renew, I should have canceled two days prior to being charged. Well, how do I do that when I don't know I'm being charged. Any company I have a legitimate subscription with ALWAYS sends me an email 2-3 days before the recurring charge happens. This company sent me nothing. I didn't know I was charged until I received a PayPal notification. I am now disputing this through PayPal as customer service was mostly useless. She even mentioned managing the subscription in a membership account - I never set one up, because they never sent me any email about a membership. This is how deceptive they are - they put it in fine print when you sign up but don't send you any emails confirming this "membership" or how to manage it. I would give zero stars if I could.

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