Heidy
Excelente calidad me encanto
Excelente calidad de productos me ayudó mucho a rescatar la hidratación y brillo de mi Cabello Gracias

Simple. Personalized. Results.Skin, hair + body care.25 time award-winning formulas rooted in science with ingredients clinically proven to work. Discover your routine today!
Geologie (geologie.com) has 1,084 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Heidy
Excelente calidad de productos me ayudó mucho a rescatar la hidratación y brillo de mi Cabello Gracias
customer
Just as promised, Geologie provides great ingredients and a great product. I did a lot of research on what actually works and these products have it. No fancy made up terms or marketing non-sense, just solid ingredients at a reasonable value.
KC B.
I’ve never seen my skin so clear!!! I can’t believe it actually reduced the size of my pores!!!
G. S.
Geologie offers no satisfaction guarantee. They do not allow returns. They do not do samples. Spent $100 on their expensive stuff to try it out and find out it gives you a rash? Tough luck. They don’t care. Oh, they’ll reply quickly to your emails. They’ll recommend other expensive things to buy instead. They’ll tell you to keep using more of the same product until the rash goes away. But want a refund? Forget it. And their logistics are like something from the 90’s. No free shipping. Takes a week before the product leaves the warehouse (they’ll claim otherwise, but I have the timestamps to prove it). Then it comes by USPS in the slowest possible mailing option. Btw, I’ve previously worked with other brands, including competitors, in this space, which is how I have the insider expertise to tell you these practices are harmful to the consumer and not industry standard. Bottom line: they claim to stand behind their products and that’s why they don’t offer refunds. That’s patently absurd. If you stand behind them, put your money where your mouth is. Stand behind them with a satisfaction guarantee. Not offering one is literally the opposite of standing behind your stuff. It betrays a fear of how many refunds you’d have to issue from unsatisfied costumers. (And don’t buy those carefully curated reviews on their website. They don’t post the negative ones.)
Response from GeologieSep 12, 2023
Thanks for your feedback, Josh. For transparency, it would also be good for other readers to know that you've previously worked for a competitor of ours. While it's true that we do not accept returns of orders for refund after they've left our warehouse, as we don't restock and reship customers previously shipped products, our team is always happy to help work with customers one on one to dial in their regimen if there are any issues with their particular formulations. Coaching customers through the initial transition period of starting a new regimen is one of the key ways we help folks over the hump of irritation and new breakouts so that they can acclimate to the set's new ingredients and continue on to see the results they're looking for. Recommending application adjustments is just one way to help, though, and we oftentimes send customers complimentary trial products if it looks like they could be a better fit for them regimen-wise. You actually purchased additional products of your own volition after your trial with us; our team did not push any additional products or purchases on you. And regarding your fulfillment and shipping experience, your latest order was placed on August 30th and shipped out the following day on the 31st, right before the long Labor Day weekend. This was likely responsible for the initial processing delay once your order was picked up from our warehouse. Shipping to California does normally take about 4 business days for us, and it looks like that was the case once the package showed additional updates after Labor Day on Tuesday, 9/5. Don't hesitate to follow up with our CSM if you have any other concerns or if there's anything else we can help dial in for you with regard to your regimen.
Joe
Quality product, rewards, and customer service.
Niko H.
Great company with great products at a fair price.
Scott W.
Really like the products. The lotions have a non greasy feeling to them. The face wash does a good job without drying your skin out. The prices are a bit steep however.
D'Jani
Geologie's personalized skincare transformed my skin. Their tailored regimen cleared acne, improved texture, and left me glowing. The quality and transparency in ingredients are impressive. While it's an investment, the results make Geologie worth every cent. I've never felt more confident in my skin. Highly recommended!