Berch K.
Another Chinese scam
The site copied pictures of rings from Etsy. In effect, you will receive a plastic replica of the original handmade ring. In fact, it is not certain that you will get anything at all. Don't waste your money!
Men’s rings have been stuck in the dark ages for way too long. It’s time for something fresh, something that actually speaks to who you are. No more boring, plain, chunky bands that your dad and grandpa rocked. We’ve got you covered.Since 2017, we’ve been exploring unconventional materials to create re-imagined rings that speak to your individuality. Our rings are crafted with meticulous care and attention to detail, and we won’t stop until we’ve found the perfect fit for you.
gentlebands.com (gentlebands.com) has 269 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Claim this listingJewelry & Watches · Denver, Colorado
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269 approved reviews, newest moderated first
Berch K.
The site copied pictures of rings from Etsy. In effect, you will receive a plastic replica of the original handmade ring. In fact, it is not certain that you will get anything at all. Don't waste your money!
Mihaela M.
STAY AWAY from it ! This is such a scam. They do not deliver. I sent several messages and they have not gotten back to me properly. They lie about the date of delivery. It is incredible. Please stay away. It will be a nightmare to get my money back.
Mark W.
First of all, the ring I purchased was everything I hoped it would be. Great look and feel, only downside was being too large. They were incredibly quick offer a replacement and went above and beyond to get it to me. Can’t speak highly enough of them, and certainly would recommend to anybody.
Response from gentlebands.comMay 10, 2024
Hey Mark, Wow, thank you so much for your positive review! We are very pleased to hear that the ring you purchased exceeded your expectations. Our goal is always to provide you with a high-quality product that you will love. We are sorry to hear that the ring was a bit too big, but I am glad to hear that our team quickly provided a replacement. We always strive to provide service that exceeds expectations, ensuring you have the best shopping experience.
marc R.
I ordered the wrong size ring after measuring it myself, twice. Still, thanks to great customer service and a simple process, getting a replacement was easy. The ring is exactly as described and feels great to wear. I don't usually wear jewellery but this is unique and to me very stylish. I have the Black panther, made from tungsten and meteorite.
Response from gentlebands.comMay 10, 2024
Hi Marc, Thank you for sharing your positive experience with us. I'm sorry to hear that you initially ordered the wrong size ring, even after measuring it yourself. It can happen to the best of us! However, I'm thrilled to hear that our customer service team was able to assist you with the replacement process and make it easy for you. We always strive to provide a seamless and hassle-free experience for our customers.
Virginie B.
SCAM !! DONT BUY !! On their website it says that returns and refunds are easy but it’s a pain in the ass. My husband doesnt like the ring and we want our money back, but it’s been a nightmare. More than 12 emails later, they keep saying that my satisfaction is their priority and they are trying to send me another ring for free but they dont want me to send back the other ring so i can have a refund. I dont even ask them to pay the shipping for the return, i just want to have my money back but they dont want ! Its like they dont even read my email and reply the same bullsh** over and over again. I will call my credit card and say it’s a huge scam.
Response from gentlebands.comMay 10, 2024
Hi Virginie, We apologize that our ring did not meet your satisfaction. We value your feedback and would like to make amends. We have processed a refund for you, and we deeply apologize for any inconvenience caused. If you have any additional requests or need further resolutions from us, please don't hesitate to contact us at [email protected]. We will respond promptly and do our best to resolve the issue.
kimberly W.
Ordered a ring back in March. It came and it did not match the picture. The description said white gold and we were sent a ring with yellow gold. I contacted them and were told that's how they make it now. They agreed to replace it and comp the cost if it was over the original and we could keep the other ring (red flag). Well the ring we wanted wouldn't come in time but we were told the other one would be 10 days. It was over a month and I reached out and kept being told more time etc. I asked to cancel/refund. Next thing I know miraculously the ring was done and being expedited. It came from china directly to me, and per the shipping labels it was not expedited. I contacted the company and was told they use manufacturers all over. Again asked to return and receive a refund as we are not happy. Additionally one of their ring descriptions is copied word from word from a reputable jewelry rings as well as their about page, they just changed the year. Avoid this company at all costs. Reporting them to my credit card company with all copies of emails, their return policy and proof of being scammed.
Response from gentlebands.comMay 10, 2024
Hi Kimberly, We are very sorry to hear about the issues you encountered when ordering the ring. This is certainly not the experience we wish to provide our valued customers. We always strive to meet customer expectations and provide timely service. We value your feedback and are willing to make any changes you'd like. We have processed a refund for you, and we deeply apologize for any inconvenience caused. If you have any additional requests or need further resolution, please don't hesitate to contact us at [email protected]. We will respond promptly and do our utmost to address the issue.
AlRouqi
I was led to believe that the site was American! I wouldn't have paid any money if I had known that the site was Chinese. What is funny is that a fake tracking number was sent, and upon following up for ten days, I was surprised to find that the shipment had been received? By Who? When? I emailed the scam company about the issue and they suggested that the shipment may have been received by your neighbor or placed in the wrong mailbox. I've never encountered such an idiotic response in my entire life!
Marina O.
I got married in November 2023 and my husband is a simple man and just wanted a gold band. I did not have the funds at the time for a real gold band but came across gentlebands and I am familiar with tungsten material. I do get nervous with ordering gold plated jewelry as my husband has sensitive skin and will turn however for the price and look it was amazing. I bought the radiance ring which had a beautiful look to it not just a simple gold band. It arrived within a few weeks and packaged beautifully and was exactly like the picture. I ordered .5 a size up and it wasn't snug but just didn't want to return it due to time however he has worn it and his finger has not turned or broken out and the ring has not tarnished. the other day my husband ring did break from a hard fall at the right angle and I emailed them and they responded within 24 hours as they do have lifetime warranty and offered to mail a new one free of charge and gave me the option to choose a different size if I needed (which I did) and it will be mailed soon. I have had a great experience with this company and their customer service is always prompt professional and polite. You take a gamble with any online store but if you're on a budget this is a great place and pay attention to all the bad reviews the company does not steal peoples money and will reissue and respond so if it turns out not to be a good experience you wont be out of money and ghosted
Response from gentlebands.comApr 12, 2024
Hi Marina, Oh wow, that's fantastic to hear! We're thrilled to know that your experience with our company was so positive. Your appreciation for our customer service and our dedication to quickly address any concerns underscores our commitment to ensuring a seamless and reassuring online shopping experience, especially for those mindful of their budgets. Your story is a testament to how much we cherish our customers and aim to deliver outstanding service. We are deeply grateful for your generous words and for sharing your immense satisfaction with our product.