gentlebands.comReviews of gentlebands.com

I got a ring for my husband a year ago. We loved it. It had our anniversary as an engraving because our original gold rings have it too. Well short story long, he lost the ring working, and we reached the company costumer service and they were super helpful. I got the life warranty and they replaced the ring with the engraving on it and at no cost! Like I even offered to pay the shipping and they had already shipped the item. LOVE this company and I’ll never get anything from anywhere else. Also to add the titanium doesn’t scratch, is really good material.

I wanted a surprise for hubby’s 50th so pinched his original wedding ring, got it sized up and sent the details to Gentle Bands for a Mountain Ring. On his birthday, the new ring only fit on his little finger. Straight away I went back to the company and sorted a new size. I offered to return the original ring which I was told I could keep. Thought it was too good to be true. Was told replacement was on its way and provided with a tracking number. After a few quiet days (UK based) Yodel sprang into life and I tracked the parcel - which to turned out to be was some random car part for a neighbour. I don’t quite know where the mess up has happened but hubbies birthday was a week ago and he still doesn’t have his present. Given we have also due to family circumstances, I would not wish on my worst enemy, I am beyond gutted. It’s the first time in years I have been able to save up some money to gift him something nice like this and it’s been horrendous and I am a lot of money out of pocket.

Site de drop shipping ne vous faites pas avoir ....

Got my husband his wedding band through them. Came exactly as pictured, engraving was perfect! Size was perfect!

I’m really surprised by all the negative reviews. I’m a genuine purchaser from the UK. I ordered myself a wedding ring in September 2024, I ordered a 12.5mm without actually reading all the advice on sizing. I contacted the company who sent me a what could only be described as a cable tie with the measurements on. Ordered a 9mm which was a little tight, the company sent it out with engraving at no charge to me. The ring was a little tight so I contacted them again thinking they’d get the hump. They replied with a really friendly email and then sent out the 9.5mm at no charge. The customer experience that I received can only be described as excellent. At no point did they attempt to charge me for the replacements which was my fault. I will be using them again this week and will follow up with another review.

Excellent service. Ordered my ring but I massively over sized it. Asked for an exchange but they simply sent me a new one with a revised size without having to send the original back! Was super helpful and responded on the same day. Ring looks fantastic and I am super pleased! Would use again for sure!

Ordered "the impact" as a wedding ring and had it engraved. Quick and easy to order, delivery was fast. The ring came and looks absolutely stunning. It is packaged in a neat little box with a certificate of craftsmanship and lifetime warranty. The only issue we had with the ring is that it was too big. Sent an email to gentlebands to explain the situation, they replied swiftly and sent us out a free ring sizer. Once i had the correct size they replaced the ring completely free of charge. This was straight forward without any hassle. New ring came and it fit perfectly!! Come the wedding day the ring got a hell of a lot of appreciation feom guests with how stunning it looks!

Terrible service from start to finish. Ordered my ring at the beginning of April, was told it was on its way etc. Then after a month I queried where it was, I was told that the 1 specific ring I had ordered was so special it would take another 3 weeks to be made. 3 weeks was not going to work for me as I get married in June, I was then told I could choose any other ring on site and it would be delivered within the week. I gave them a week and still nothing, I was then told it was 3 working days away, a week later and I’ve still not had any confirmation or shipment. The site is clearly a scam and have no intention of sending rings. Contacting my bank as we speak for a refund for fraud