gentlebands.comReviews of gentlebands.com

Ordered my husbands ring in march being the wrong size they told me to keep the ring and sent a new size with in 2 weeks. Fast forward to last week ring has become too small and sarah has been so understanding now sending a new size free of charge! They definitely stick to their word and been so helpful!

Update: They sent me a parcel with an EMPTY BOX!!! STAY AWAY FROM THIS PLACE. I would give them a 0 if I could. Stay away they are scammers. I ordered a ring came as promised, but I need a bigger size was told they would send out a new one correct size was told Aug 1 than told Aug 6 given a tracking number that does not work countless emails back and forth to be told be patient it is on it way rested assured they are tracking it for me. Sarah from customer service is not very helpfully still no ring having credit card charge reversed and will buy ring locally. Do not trust them

I ordered my first Gentlebands ring nearly a year ago and due to my own error, it was too big when I got it. I kept meaning to get it replaced, but it ended up taking me nearly a full year. When I contacted Gentlebands, they could not have been more helpful. No questions asked, no hassle, just great service. Within the week I had a new ring of the correct size at zero cost to me. A really great service that I would highly recommend

I found this website while looking for a ring for my boyfriend for our anniversary. I immediately loved the unique designs and decided to get the Acadia ring because it had my birthstone in it (opal). After purchasing it I received and email immediately saying that I would receive updates during the making and shipping process of my ring. I received one email a day later saying they were currently engraving my ring and it would be done in 3 business days. 5 days passed and no update. So I tried to email them…it said their email did not exist. So I messaged them on instagram and in their chat box on the website. Someone responded to my inquiry from their chat box in an email apologizing saying they would send the the package number and tracking information (they did). I felt a little more at ease after that, but still nervous I got scammed due to bad reviews online. But here we are!! About 2 weeks after I ordered it, it has arrived. Packaging was decent and the ring “box” is pretty nice. The ring seems real, has a good weight and quality. I honestly was very scared it was a fake website, but I can say with relief the ring is very nice and my boyfriend better love it. There’s nothing to worry about with them as long as you talk to them through the chat option ON the website and put in your email where you can talk to a real person on their team. Whereas if you try and email THEM it will not work (not sure why)

I wish I could go lower than one star Total scam - took my money and did not send order number acknowledgment. I have written 3 times to their customer support and received no reply . I have called countless times and received a I am sorry the party you are trying to reach is not available ( English accent) left messages and zero response Can you say SCAM DO NOT DO BUSINESS W THESE PEOPLE

I ordered the black ice ring. Extremely happy with it. Delivery time was superb. Highly recommended.

The ring I ordered was beautiful however I needed a bigger size. Contacted customer service about my options and they are sending the new sized ring free of charge. Truly amazing company! Bravo on your customer service.

i ordered a ring that was whiskey barrel and carbon fiber. I didnt realize it had a wooden whiskey barrel "sleeve" i contacted the company and Sarah the representative was great! She offered a different ring and explained the sleeve part. I had a beautful ring within a week that came with engraved customization! I was really pleased with their customer service.