Gem Shopping NetworkYou are invited to the most exquisite jewelry experience on TV - Colored Gemstones, Diamonds and so much more. 24 hours a day we bring you live TV with a combination of entertainment and education while presenting rare gemstones and fine jewelry.
Gem Shopping Network (gemshopping.com) has 231 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Bruce A.
The product was different than advertised
Response from Gem Shopping NetworkMar 28, 2023
Hi Bruce, We're sorry your order didn't meet your expectations. For 25 years, our expert team of gemologist and partners has sourced unique, stunning gemstones and jewelry. Each piece is thoroughly inspected to ensure its authenticity and quality. Please get in touch with our team, and we'll work to resolve any issues or concerns you may have.
Gisela G.
Great quality!!! The sales person I deal with and a young lady when he is not available are a pleasure to speak with - NEVER a hard sell - only helpful information and follow-thru. Never had to return an item. The only web site I use to purchase jewelry. MY REVIEW FOR GEM SHOPPING NETWORK
Response from Gem Shopping NetworkMar 28, 2023
Thanks so much for your feedback! Our expert customer service representatives work hard to find you the pieces you adore while making our returns process as seamless as possible. Call us for assistance any time!
Sue J.
This was my first ever purchase fron Gem Shopping Network. My entire experience was a good one. My sales rep, Cynthia, was so pleasant and helpful. She told me the sizing of my ring would be 2 to 4 weeks, which I expected. I was so pleasantly surprised that it only took a couple days. I got my ring today and it is lovely!
Response from Gem Shopping NetworkMar 28, 2023
Thank you for your feedback Sue. We’re happy that you had such a good experience shopping with us. It shows our efforts to make customers happy continue to be successful. For 25 years, our team of expert gemologists and partners have provided exquisite gemstones and stunning jewelry for collectors, ensuring every purchase on one of our platforms is cause for celebration. We’re excited you agree and look forward to serving you again!
Crystal L.
Everything they do is awesome. The quality is second to none. This is not for the person looking to buy costume jewelry. This is definite quality. You will NOT FIND BETTER DEALS ANYWHERE. The customer service is amazing as well. I promise if you try them once you will never go anywhere else.
Response from Gem Shopping NetworkMar 28, 2023
Hello Crystal, First, we’d like to say thank you for posting your review. We take customer feedback seriously and look to it as a way to grow stronger and increase customer satisfaction. We center everything we do around creating an amazing shopping experience for jewelry and gemstone collectors. We’re happy you recognized our hard work towards creating a great customer experience. Here’s to many happy returns to our platforms!
Jen-In-KC
I have purchased multiple pieces from GSN, and every piece has been spectacular. Beverly Hills Estate is the vendor I look forward to the most and their pieces are always perfection.
Response from Gem Shopping NetworkMar 28, 2023
Hello Jen, Thank you for taking the time to post your review. For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. Your feedback lets us know we’re achieving our goals. Thanks for shopping with us!
Gary L M.
I PAYED MY FINAL SPLIT PAYMENT ON 3/11 AND HAVE NOT REIEVED ANY THING
Response from Gem Shopping NetworkMar 28, 2023
Hello, Thanks taking the time to post your review. Congratulations on your final payment! We're sorry to hear you have not received a notification concerning your Splitit account. We will gladly reach out to our Splitit team to request another email be sent out to confirm your plan has cleared. If you have any additional concerns, please feel free to reach out to our Customer Service team @1-888-391-9048. Thanks for shopping with us!
Kari W.
I’m a new customer and have enjoyed all the shows I’ve watched. Prices are great and have bought several pieces.
Response from Gem Shopping NetworkMar 17, 2023
Hello Kari, Thank you so much for taking the time to leave us a glowing review! We're thrilled to hear that you're enjoying our shows and finding our prices to be reasonable. We're committed to providing quality entertainment at an affordable price, and we're so glad that this is coming across to our customers. We truly appreciate your patronage and look forward to bringing you even more great content in the future!
Teresa
I used to shop with you a lot but have changed to TVON because; Free shipping Free sizing Unsurpassed quality-they only use VS2 diamonds in setting, they only sell all natural unheated stones & I can request an appraisal from AIGL at the time of purchase which costs an additional $20. It notes the natural, untreated stone & VS2 diamonds. Awesome prices. They do not sell estate pieces. I like knowing what I am buying & with GSN, I don't know if stones are untreated nor the color clarity of diamonds. Sending items back & paying for sizing adds to cost of item without adding more value to piece.
Response from Gem Shopping NetworkMar 28, 2023
Thank you for taking the time to provide feedback Teresa. We're sorry your shopping experience didn't meet our high levels of customer satisfaction. We take our commitment to the jewelry and gemstone collectors that use our platforms seriously and strive to make every purchase a cause for celebration. We would love to assist you with finding a beautiful piece of jewelry and advise you to ask your Sales Rep for details when deciding on purchasing an item. I hope in the future we could assist you with your purchase. Please feel free to reach out to our Sales @1-888-791-5776 with any questions about your jewelry selections.
