Gem Shopping NetworkReviews of gemshopping.com

Response from Gem Shopping NetworkMay 19, 2025

Hi Cindy. Thank you for your feedback. We appreciate your support and will share your comments with our team. Thank you for watching.

Response from Gem Shopping NetworkJan 6, 2025

Thank you for sharing your feedback with us, Rebecca. We understand that different hosts have different styles. We appreciate your desire to see more of our beautiful jewelry pieces, and we will certainly pass your comments along to our production team to consider how we can better balance our presentations. We value your viewership and hope to meet your expectations in future shows."

Response from Gem Shopping NetworkDec 30, 2024

Thank you for taking the time to share your experience with us. We’re sorry that the Effy Butterfly Ring did not meet your expectations. At Gem Shopping Network, we strive to provide our customers with high-quality pieces and accurate descriptions, so we are disappointed to learn about your dissatisfaction. We would love to speak with you concerning your order and assist you with finding a replacement item. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.

Response from Gem Shopping NetworkDec 11, 2023

Thank you for taking the time to provide us with your feedback regarding your most recent order. We greatly appreciate your input, and we're delighted that we had the opportunity to address any questions or concerns you had regarding our payment options and shipping time frame. Your feedback is invaluable to us, as it allows us to continuously improve and enhance our services. We are committed to ensuring that your overall shopping experience, from sales to customer service, is nothing short of excellent. Once again, thank you for choosing GSN, and congratulations on your purchase. We are here to serve you and look forward to being a part of your future shopping endeavors.

Response from Gem Shopping NetworkDec 7, 2023

Thanks for your feedback, Celia. We are sorry that the piece you received didn't match your expectations. For 25 years, our expert gemologists and partners have worked to source unique jewelry and gemstones of unparalleled quality. Your response helps us get even better. We would love to reach out to you to further assist you with a hassle-free return or assistance with finding a similar item.

Response from Gem Shopping NetworkAug 11, 2023

At GSN, our journey has spanned over 25 years, and throughout this time, our commitment to putting our customers first remains unwavering. We take immense pride in the work we do, and your feedback is a vital part of what helps us grow and evolve. Your insights provide us with invaluable guidance as we strive to become an even better business, offering you top-notch products and services that cater to your needs and preferences. Our show hosts, too, are a crucial part of the GSN family. They approach their roles with utmost professionalism and dedication, reflecting our commitment to delivering quality entertainment and value to you, our cherished viewers. Thank you for watching.

Response from Gem Shopping NetworkJan 3, 2023

Hello Kathy, A customer service representative attempted to reach out to you. Please give us a call at your earliest connivence (888) 391-9048, so we may assist you in resolving the issue. GSN

Response from Gem Shopping NetworkJun 16, 2022

Thank you for your review. We’re sorry to hear that your experience didn’t meet our high levels of customer satisfaction. We take our commitment to the jewelry sell and customer satisfaction experience very seriously. We have tried to reach you by phone in hopes of resolving this issue. Due to not being able to reach you by phone, GSN mailed a certified letter to your address on file . Please contact the Customer Service Manager @1-888-391-2315 at your earliest convenience.