Gem Shopping NetworkReviews of gemshopping.com

Response from Gem Shopping NetworkFeb 19, 2024

Thank you for reaching out to us Mr. Wei concerning an order you placed on our website. Thank you for taking my call to discuss this matter. As advised we sincerely apologize for the inconvenience this may have caused and thank you for allowing us an opportunity to discuss the issue to explain what occurred. Please let us know if we can further assist you in the future. We look forward to serving you soon.

Response from Gem Shopping NetworkFeb 7, 2024

Thank you for your feedback, it's much appreciated! For 25 years, we've helped collectors celebrate the special moments in their lives by providing exceptional gemstones and stunning jewelry. We can't wait to connect you with another great piece!

Response from Gem Shopping NetworkFeb 2, 2024

Thank you for taking the time to provide feedback. We apologize that your experience didn't meet your expectations. For 25 years, we've prioritized our customer's happiness and continuously worked to provide the absolute best in colored gemstones and jewelry. We are happy you received your refund and sincerely apologize for the delay. The refund should have been expedited and received as stated on the Invoice. Please let me know if I can further assist you in the future.

Response from Gem Shopping NetworkFeb 1, 2024

Thank you for your feedback, Nick. We take pride in putting customers first. Our dedicated, expert gemologists and partners source the best-colored gemstones and jewelry for our customers, helping us deliver an unparalleled luxury shopping experience. We're glad you agree and look forward to you shopping with us again soon!

Response from Gem Shopping NetworkFeb 1, 2024

Thank you for sharing Meredith! We're so glad that you enjoy our programming. For over 25 years, we've mixed education and entertainment to create a one-of-a-kind platform for collectors. We look forward to helping you discover even more of what you love. Thank you for watching!

Response from Gem Shopping NetworkJan 19, 2024

Thank you for your feedback, Kimberly, and for being a part of the Gem Shopping family for 18 years! For the past 25 years, Gem Shopping Network has been committed to providing a seamless shopping experience and ensuring that every purchase on our platform is worth celebrating. Your feedback is incredibly valuable as it helps us know that we are meeting our goals. We appreciate your loyalty and thank you for choosing to shop with us!

Response from Gem Shopping NetworkJan 19, 2024

Thank you, Joan. Thank you for taking the time to provide us with your valuable feedback. We truly appreciate it as it helps us improve and become a better business. We are committed to offering a seamless and enjoyable shopping experience to all our customers, and your feedback helps us achieve that goal. If you need any assistance with online purchases or have any questions about an item you are interested in, please feel free to contact our customer service team at 1-888-391-9048. Our team is available Monday to Friday from 9:00am to 5:00pm and they will be happy to assist you. Thank you for choosing to shop with us. We look forward to serving you again soon.

Response from Gem Shopping NetworkJan 19, 2024

Hello Brian. Thank you for posting your review. We center everything we do around creating an amazing shopping experience for jewelry and gemstone collectors. We're happy you recognized our hard work towards creating a great experience.