Laura R.
Disappointed
Well the item I ordered was actually stolen in transit so I haven’t received anything yet. I don’t think it’s their fault but it’s hard to be happy about my experience when it’s really awful. I really want to emphasize this was not Gem Shopping’s fault!! I received a message from GSN regarding this issue and they are working with the shipper and their insurance to take care of my loss. They even asked that I reach back to them so they can help me find a perfect replacement! 4 STARS ⭐️
Response from Gem Shopping NetworkMar 19, 2024
Hello Laura. We apologize for the disappointing experience you had with your recent Fed Ex delivery. We understand that the courier is currently investigating the theft, and we want you to know that we are here to support you every step of the way. If you need any further assistance, please do not hesitate to let us know. We would be happy to help you find a similar piece of jewelry that you will love for years to come. Thank you for shopping with us, and we hope to have the opportunity to serve you again in the future.




