GEEKOMReviews of geekompc.com

The A9 Mega is a powerful machine and has been working flawlessly so far. Easy website to navigate. The PC was backordered but was shipped sooner than expected.

This is my second Geekom mini pc. I am superstitious, but I say it anyway. I enjoy every moment working with my Geekom PC. I bought the second one to keep it at my retreat place. Keep doing a great job.

I purchased a GEEKOM A5 R7 7730 with a 256 gb SSD, 16 gb of memory and Windows 11. I received it about 4 days after I ordered it. This is my first mini, and I couldn’t be happier. It is well built, I don’t hear it when it is running, and the speed at which it loads MS Office and my photo scanning software is very fast. The unit also recognized my wireless keyboard and mouse, my monitors (2) and my Wi-Fi flawlessly. I don’t run any games, so I can’t address those questions. It’s very surprising how much stuff can be packed into such a small space. If I have a need for another PC, I would buy a GEEKOM, very impressive.

UPDATE (October 19, 2026): As publicly requested by GEEKOM support below, I escalated my case to the "executive management team" via the provided email. The result? A total sham. Instead of a senior manager reviewing the severe fraud and B-ware issues, I received yet another standard rejection email from the exact same first-level agent (Cyrus). GEEKOM continues to flatly refuse a proper advanced replacement, the vorenthaltet discounts, or a standard 3-year warranty for their broken devices. They clearly do not care about their own advertised premium quality standards or resolving severe factory defects (like the throttled PCIe graphics bus and out-of-the-box system crashes). Since GEEKOM has now officially and finally refused proper fulfillment in writing, all amicable negotiations are over. My legal protection insurance (ARAG) has fully approved the case, and my appointment with my attorney at the local law firm is set for to legally enforce financial damages and a cover purchase at GEEKOM's full expense. Klarna payments remain frozen permanently. Do not trust GEEKOM's public replies here—they are just a public relations tactic! title: Unacceptable! Sent B-Ware twice, system crashes out-of-the-box, support refuses solution. Review Text: I am deeply disappointed with GEEKOM Germany. I ordered a brand-new GeekBook M16 (Order DE190204), but the shipping box and product packaging arrived heavily damaged. Inside was a dirty B-ware/returned device covered in scratches and fingerprints. S.M.A.R.T. logs proved the system crashed 3 times before I even turned it on. The PCIe bus for the Intel Arc graphics was permanently throttled to v1.1 x1 due to a mainboard defect. After 5 support complaints, they promised a brand-new replacement (Order DE192754). Instead, they deliberately deceived me: they sent an even older production serial number (S/N: G013379726600037). This device has an unsealed package, a broken hinge, 8 pre-recorded out-of-the-box system crashes, and is completely missing the advertised hinge LED hardware feature. Furthermore, GEEKOM is actively delaying a quick resolution. Even though I reply to their emails within 1 hour, their support only answers once a day, strictly between 05:30 AM and 06:00 AM Central European Time (CET). This artificial delay is unacceptable. The first-level support (Cyrus) completely refuses a reasonable solution (like a proper advanced replacement or a standard 3-year warranty). This is a total breach of trust and fraudulent behavior. The case is now officially escalated to my legal insurance (ARAG) and Klarna for a full legal claim. Avoid this shop!

Simple ordering process and fast shipping times despite the holiday weekend.

The mini is powerful and quick. Unfortunately, in the week I have been using it, it has randomly shut down and rebooted itself twice. While what I was working on was not important, it would have been a different story if I was on a zoom meeting or working on important documents. The technical support team at Geekom has been very responsive in addressing the issue and arriving at a solution.

I was a little concerned about buying a mini-pc, but after some investigation, Geekom kept popping up in the reviews with great comments. I took the chance and ordered an A6 for my hobby computer. It arrived just 3 or 4 days after the order, worked right out of the box, and was easy to set up. I liked the A6 so much that I just bought another one this week for my main den computer. Again, super fast delivery. Good price with a high quality look and feel. Buying the Geekom A6 was like pushing an "easy button".

Price was reasonable, set up was easy even though wait was a bit long with all the Windows updates that came out recently having to be downloaded and installed. Computer works well so far. Pleased with small size and quiet operation.