Gear Elevation goes above and beyond to understand the online shopping needs of our customers. With an extensive range of products varying from home decor to health and wellness, you're sure to find products that help elevate your life. Designed to elevate your life, our products cater to diverse tastes, preferences, and lifestyles. From home decor and garden decor to health and wellness, our products are guaranteed to help boost your lifestyle.
Gear Elevation (gearelevation.com) has 385 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Malls & Marketplaces · Grand Rapids, Michigan
Excellent
Malls & Marketplaces · Detroit, Michigan
Excellent
Malls & Marketplaces · Lansing, Michigan
Excellent
Malls & Marketplaces · Clinton Township, Michigan
New
385 approved reviews, newest moderated first
Kirsten
Shan is the best!! I was having a shipping issue and Shan fixed everything in a matter of seconds!! Thanks again!
Response from Gear ElevationJan 30, 2026
Hi Kirsten! Thank you so much for the kind words! We’re thrilled to hear that Shan was able to help resolve your shipping issue so quickly. We’ll be sure to pass along your appreciation to her—it means a lot to our team. Thanks again for choosing us! 😊
Colleen
Great notification until it was in transit then lots of messages about delays. Then more messages. Didn't arrive on new timeline. More messages. That it was out for delivery then several that it had been delivered. Just a little redundancy in your communications. I understand delays, especially with our weather. Just a few too many messages. The light is great.
Response from Gear ElevationJan 30, 2026
Hi Colleen, thank you so much for taking the time to share this with us. We really appreciate your patience and understanding with the weather delays. We hear you on the extra notifications and are sorry if the updates felt a bit overwhelming. Your feedback is super helpful, and we’ll definitely keep it in mind as we work on improving our communication. We’re glad to hear you’re loving the light, and we truly appreciate your support!
Nicholas F.
Super nice product. Cant wait to take it to Jamaica In a couple weeks!
Response from Gear ElevationJan 29, 2026
Thanks for the great feedback! We’re glad you love the product and hope it serves you well on your upcoming trip to Jamaica. Have an amazing trip!
Russell C.
The service was great. The light works perfect very easy to use high-quality reasonable price.
Response from Gear ElevationJan 28, 2026
Thank you so much for the kind review! We’re thrilled to hear that you had a great experience and that the light works perfectly for you. It’s wonderful to know you found it easy to use, high-quality, and reasonably priced—that’s exactly what we aim for. We truly appreciate your support and hope to serve you again soon!
Matthew
When I ordered the waterproof shoe covers, I was at first told that the listed length is for the shoe size they fit over. It turned out it was the length of the cover itself, but they let me keep the original medium size I bought and then gave me a coupon code to get an extra large size for free, so I was able to donate the mediums to the local shelter which is always in need, not worry about return shipping, and get the correct size. They said they will update that information on the product page, but if they haven't yet, keep that sizing issue in mind.
Response from Gear ElevationJan 28, 2026
Hi Matthew! Thank you so much for taking the time to share such a thoughtful review. We really appreciate your patience and understanding as we worked through the sizing mix-up. We’re glad we were able to make things right by getting you the correct size and that the extra pair could go to such a meaningful cause. Hearing that you were able to donate them to a local shelter truly made our day. Your feedback about the sizing details is incredibly helpful, and we appreciate you pointing it out so we can continue improving the product information for future customers. Thank you again for your kindness, honesty, and support. We’re grateful to have you as part of the Gear Elevation community and hope to serve you again soon.
Mujahid N.
It took a long time to complete this order.
Response from Gear ElevationJan 17, 2026
Hi Mujahid! Thank you for sharing your experience with us. We sincerely apologize that your order took longer than expected. Feedback like yours is very important to us, as it helps identify areas for enhancement. We truly appreciate your support and look forward to serving you again. If you have any questions, our Customer Service team is always ready to assist.
Genie M.
It does everything it says but it's big on me.
Response from Gear ElevationJan 15, 2026
Hi Genie, thank you for your review! We’re glad to hear the product you received from us does everything it promises. Thank you again for your feedback and support! We’re grateful to have you as a customer and hope to serve you again soon.
Gerard F.
Rip off, never agreed to the charges yet they charge anyway. Check your PayPal, bank and credit cards.
Response from Gear ElevationJan 14, 2026
Hi Gerard, thank you for writing a review! We sincerely apologize for any frustration this situation caused—we never want any customer to feel disappointed or misled. Because we want you to be satisfied with your experience, our Gear Elevation Rewards subscription is designed to provide benefits such as free shipping and exclusive discounts. We strive to present our digital services clearly and ensure customers have full authority to decline before completing an order, but we recognize that this was not noticed in your case. We’d like to confirm that your subscription has been canceled and that a refund for the January charge has already been issued. We truly appreciate you sharing your experience—feedback like yours helps us improve how we communicate and deliver our services. Thank you again for giving us the opportunity to address your concerns. If you have any other concerns, feel free to contact our customer service helpline. — The Gear Elevation Team