At Gearcustoms, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.
Gearcustoms.com (gearcustoms.com) has 102 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Claim this listingWedding & Party · San Clemente, California
Excellent
Wedding & Party · Gold River, California
Excellent
Wedding & Party · Long Beach, California
Excellent
Wedding & Party · Victorville, California
Excellent
102 approved reviews, newest moderated first
Jane
I recently bought a personalized backpack from GearCustoms, and it's beautifully crafted. I was surprised by its size, wishing it were larger, and a zipper closure would have been perfect.
Response from Gearcustoms.comDec 5, 2023
We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer
Jonathan
I am extremely satisfied with their products, specially their service is so professional. Highly recommended!!!
Response from Gearcustoms.comDec 2, 2023
We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer
Pam C.
I ordered a ugly Christmas sweater and it is sized wrong from the measurements on the website. It is very hard to get anyone in customer service. Finally got someone, who asked for pictures. I sent them and never heard back. Item was very cute, but that doesn't matter if it doesn't fit. I ordered a Large and got the size of a medium.
Response from Gearcustoms.comNov 29, 2023
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!
Rashida W.
My son is graduating from Kennesaw state university this December. With honors might I add! I ordered a personalized scarf to go with his cap and gown and it turned out amazing. The depth of the pictures were perfect, everything was just as it was advertised, and it came in a decent time frame. I am very pleased with my experience. I was a first time customer and I will remain a customer for sure.
Response from Gearcustoms.comNov 8, 2023
We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer
Steve F.
Needed an order delivered by the 19th of the month, website stated this was not an issue by the estimated delivery dates, but it was not true. Customer support only send one message per day it seems and the info is not helpful and they are unwilling to do much at all. Order placed on the 6th. Order marked as shipped on the 14th. No UPS tracking info, started support chat on the 18th for current status or refund 1 message per day is all that support can give with no real answers or clarity On the 20th UPS finally showed an ETA of the 24th Zero responses from customer support since the 20th of the month (currently 25th) Avoid this company, look for a more reputable one.
Response from Gearcustoms.comOct 26, 2023
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!
asqual A.
Horrible!!!! I ordered my graduation sash from them which I never received it. I graduated without it because of them. They successfully switched my joy to tears😭😭 I don’t recommend them to anyone. Don’t order anything from them unless you want to cry on your special day like me.
Response from Gearcustoms.comOct 26, 2023
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!
Leticia P.
If I could give ZERO stars I would. I ordered a shirt for fathers day and I made sure the address was correct when I made the purchase. Come to find out the item got shipped back due to not having the correct address. I've tried calling and emailing. I got nothing back. DO NOT ORDER FROM THEM!!!!! It's bull crap. I didn't even get a refund.
Response from Gearcustoms.comJul 10, 2023
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!
Cynthia D.
I purchased a custom sign in early June & it’s now mid July & I have not received the product. I’ve tried to contact Customer Service by phone & email with no response. I would not recommend this company. M
Response from Gearcustoms.comJul 10, 2023
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!