At Gearcustoms, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.
Gearcustoms.com (gearcustoms.com) has 102 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Claim this listingWedding & Party · San Clemente, California
Excellent
Wedding & Party · Gold River, California
Excellent
Wedding & Party · Long Beach, California
Excellent
Wedding & Party · Victorville, California
Excellent
102 approved reviews, newest moderated first
Mona W.
I love my shirt! It is just what I ordered. I love how you can customize it with lots of options. the delivery was very fast, too.
Response from Gearcustoms.comAug 18, 2026
We're glad you were satisfied with the product, have a nice day, thank you for trusting us and being a Gear Customs's customer
William J. M.
Checkout was simple. I wish there were more examples of finished designs because it's hard to imagine how they'll look.
Response from Gearcustoms.comAug 7, 2026
Thank you for your feedback! We’re glad the checkout process was easy. We do provide preview images for our designs to help customers get an idea of how the finished product will look. We appreciate your suggestion and will keep it in mind for future improvements!
Basil M.
There was a AI generated image sent as proof of the package arriving, we have cameras and checked footage for the whole day, there was nothing. The text on the photo was mushy, and we ran the image through several AI Image Detectors that all said 90-99% ai and was generated with Nano Banana. do not trust this company. The order NEVER arrived. invalid tracking numbers and all that.
Response from Gearcustoms.comMay 28, 2026
405948 ZA06180121201 UUS6551260117656752 Photos of the actual item being delivered. Please check and confirm receipt. Thank you. https://drive.google.com/uc?export=download&id=15ykiQAhb5fXyxVspmIz7bG5ynxcoPKgl https://drive.google.com/uc?export=download&id=1bR46aszC7ifKhCuQG9oPGGZMaf2EXODG https://drive.google.com/uc?export=download&id=1j4RsHy8akDk4sBZF10koQIfie1Ny9HuS
Pam O.
I ordered a product which was supposed to arrive in 7-10 business days. I got notification that it had shipped via USPS but when I tried to track it, it said only that a label had been created. After many contacts with the company, I finally discovered that the product was manufactured in China (which was not on their website), that it was stuck in customs, and that it finally shipped. Now they are saying that it should arrive in 7-10 business days from now. Not acceptable. I have no idea what the product will be like, but I never would have ordered had I known it was being made and personalized in China.
Response from Gearcustoms.comOct 25, 2025
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!
Diana W.
I never received my items. I emailed and texted as they said to text on the webpage. I received immediate responses from "Ashley" however I think that is an AI response. I was texted and emailed back both times with the same tracking numbers from a month prior that still didn't ship yet.
Response from Gearcustoms.comSep 12, 2025
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!
pepsi_anyone
Have been trying to have someone call me regarding an order for 2 weeks. All I get are generated emails. Sadly, the event this gift was for is now over. Won't be ordering from them now. Needs better customer service when customers reach out. Canceling my order and shopping elsewhere. They are no good for me. The company continually emails me a generated email to contact them at support gearcustom email It gets me know where and no one ever gets back to me. Just an endless circle. Saying they responded through Test Pilot. Well, I am still waiting. They want my money but won't help with my order. I don't know why we can't talk on the phone and clear this up. May 30th... still waiting.
Response from Gearcustoms.comMay 27, 2025
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!
Debbie Rubino P.
I am very disappointed in this company. When I chose them it was because it said will arrive by May 11th. It was specific for Mother’s Day. Today is the 10th and the merchandise is still not even in the United States. They should have said it would ship by then not arrive! I’m very upset that I won’t have this to give as a gift. It’s meaningless next week or whenever it finally arrives. Not happy at all! I was misled. It was deceiving. False advertising.
Response from Gearcustoms.comMay 12, 2025
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!
Mom
Shame on you for taking people’s money and not giving them their product because this is some fake bullshit. I’m gonna report you and never receive my product. You don’t answer the phone or an email. Shame on you.
Response from Gearcustoms.comMay 10, 2025
Hope you have a great day! I am Mei from the Customer Service team of GearCustoms. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, I did send you a request to ask for more information via Trustpilot. Otherwise, you can reach out to me at [email protected]. I am more than happy to assist you anytime. Looking forward to hearing from you soon. Thank you!