GEReviews of ge.com

I have Monogram 36" cooktop. Servicemen seemed to be quite knowledgeable. I was doubtful of his integrity as I accepted his diagnosis,he said if he risked fixing the issue he could cause more damage. Frightened I paid the $125 fee and accepted his accessment which plaqued me for awhile as he never dismantle appliance. I later called non GE repairman was told what parts I needed switched out d' port ring until part could be obtained. He made attempt to address the gas flow which GE repair dismissed

We have had a GE electric range JCB530SM2SS for about almost a year and the oven performance is very poor. Making cookies is hit and miss as the oven temperature will wander around by about +/-30 degrees during use. GE's WEB site calls this temperature variation "normal". With such a wide range in temperatures you can expect burnt cookie batches followed by raw batches. With luck a few come out fine. Hard to believe this is considered acceptable by GE. We now call it our un-True Temp oven.

I bought a ge washer dryer combo 2 1/2 years ago. It's already cooked. The water pump and transmission went in the washer. It only has a 1 year warranty. I live alone so it doesn't even get used much. I will never buy a ge product again.

A burner on my GE oven/stove top was not working. I called GE Service and a person came out to see the problem. I was charged $151 for the service call and I need a new burner at a cost of almost $600. The wait time for the part is 4 months. In summary, neither the wait time nor the cost are reasonable. I would NEVER buy another GE appliance again. That brand is on my blacklist.

Will never buy GE anything again. My Refrigerator rquires a GE chip water filter. Those CHIP water filters will cost you nearly $60.00 from GE. You do not have a choice for a generic. This is like HONDA telling you that you must buy HONDA chip embedded tires for your HONDA car, because other manufactured tires would not work.

We wanted to purchase the GE 27-Inch 4.5 cu. ft. Electric Unitized Spacemaker Washer and 5.9 cu. ft. Dryer in Diamond Gray, ENERGY STAR®. A fabric softener dispenser is not listed in the washer dispenser description on the website. We want to ensure this is available on the washer. I sent a message through to GE asking them if there is a fabric softener dispenser on this unit. I included the entire name of the unit and the model number. They came back with another model number and said yes it is. I replied to the message and reiterated the model number. They replied asking me where I live, which is Canada. Then they told me to contact the Canadian branch for this information. We are talking a fabric softener dispenser. Are the washer units that are shipped to Canada made differently?? We are going with the LG stackables, no GE. And there will be no GE in any future appliance purchases. This was a ridiculous waste of time.

The machine caught fire and GE states it’s repairable!! This appliance is a fire hazard for me and my family!!

We bought a GE Monogram gas stove in November 2019 and after four years we have had to replace virtually everything that could possibly break on the stove. Stove top igniters, oven igniter, the probe malfunctioned, the heat control stopped working and now the broiler is broken and the oven heats to the desired temperature but can't hold the temp. It routinely falls by as much as 50 degrees making baking anything almost impossible. I contacted the GE Customer Satisfaction Manager - there's an oxymoron if I ever heard one. I asked if they would consider either replacing the stove because of all that's gone wrong with it, or at the very least, send a technician at GE's expense to assess the stove and fix what's now wrong with it. Her responses to me we predictably company-speak, the stove is too old to replace, send us the technician's estimate. I responded that I wasn't willing to waste any more money on the stove and asked that they send one of their techs at their expense. Each time she responded it was 10 days or so, insulting enough, but her final response was that the stove was too old for them to pay for a tech. Four years is too old! Come on, 6 or 8 I could understand, but not four. If you can't expect an appliance to last four years that's pathetic.