GEReviews of ge.com

TERRIBLE QUALITY and even worse customer service. I bought the Café™ Specialty Drip Coffee Maker to celebrate a career milestone. I expected much better craftsmanship and durability for an appliance that cost over $400 — and it’s beyond frustrating that it hasn’t lived up to its promise. Within a year of purchase, the coating in the thermal carafe began peeling. Shortly after the peeling started, I noticed flakes of the coating in my coffee, making it unsafe to use the carafe. It is completely unacceptable for something at this price point to break down a year after purchase. Beyond being an inconvenience and waste of my hard-earned money, it’s also disheartening to think about the environmental impact. In just over a year, I’m now faced with the expense of replacing it and the guilt of sending it to the landfill. It feels like such a waste for something that should have lasted much longer. Nobody seems to keen on helping me out. So I guess I'm just out $400 and my local landfill gets yet another "modern" appliance that doesn't even last a year.

Wish that I had read these reviews before buying all new GE Profile appliances for my kitchen remodel in April 2022. One month after the 1 year warranty expired the microwave quit working. My handyman husband replaced the circuit board and so far it is still working. Next we dealt with the glass top range which I was unable to master after 2 1/2 years of trying. I have cooked on glass top electric ranges for more than 30 years but this stove top was impossible to control. So because I had not read the bad reviews I bought a GE Profile induction electric range. It works much better but who knows for how long. I can't say the same for the dishwasher. It stopped working early January 2025. My husband talked to a certified repair man on the phone who said that he no longer repairs these dishwashers because the are made so cheaply. He suggested that we just buy a new Bosch. Husband thought he could do it himself again and replaced the water valve. Worked again for about a week. This time he replaced the circuit board and the water valve. Dishwasher worked for 2 loads! After spending time and about $300 trying to fix this piece of ##%% we have bought the Bosch. Believe all of the bad reviews and don't buy any GE products.

Was so pleased Two years ago when we bought our new GE washer, our clothes we're coming out not only cleaner but smelled so much better. Within a few months our machine started shaking really hard during washing cycle our soap dispenser ended up cracking no biggy, we had that replaced. Now we're two years in and out washer is doing all sorts of wonky things, making grinding sounds, not spinning when on spin cycle, turning off halfway through, then turning it's self back on. I have called they said our warranty has expired so we have to go through a repair company. Such a hassle. Now we have soaking wet clothes sitting in our washer so trying to hand wring them out.

I purchased a new GE dishwasher at the end of September. Here we are in the middle of January, flooded my kitchen floor twice, and 4 repair trips later. It hasn’t made 7 complete cycles yet (I saw the technicians service tool). I will never buy another GE appliance in my life. Factory service techs are super good guys, but they’re working with junk. Thanks GE. I’ll go out of my way to tell everyone to avoid your appliances at all costs.

Waiting for 4th refrigerator. Door handle cannot be installed because of poor quality control. Stud welded in wrong place. New door was shipped to us and it too was mis manufactured. There QC is non existent!

I bought a GE stackable washer dryer combo from Home depot. The dryer didn't work for 1st I had to wait a week for home depot to check it, then schedule a repair with GE, another week. They replaced the starter motor. 1 month later he washer doesnt work. They wanted to send someone out in 10 days! I had clothes sitting in a tub of water so the scheduled another company to come the next day between 8 am and noon but they didnt show up. Back to GE and now have an appt for tomorrow - I am not at all happy with their product or warranty. It like they are selling used broken equipment

My Café range was recently delivered and did not function properly from the time we set it up. I requested a replacement thinking this was the most logical and reasonable thing to do but was told to make a request for repair since it was covered under the standard 1 year warranty. Really?? Who pays for a brand new high end range only to have it repaired from day one? My range was taken apart by a tech guy who was having a hard time putting it all back in one piece. All of this without being sure of the issue. This means that upon receiving the part ordered, my range will be taken apart again with no guarantee of being fixed and I was reassured by GE customer service that this will not decrease its value nor will it increase the likelihood for other issues. This is a joke and quite honestly unprofessional and disrespectful. Needless to say, I will never buy from GE again.

I purchased a high end GE Dishwasher which stopped working after a few months. I contacted GE and the told me the only replacement they couldoffer was a different model and I would only need to pay $400. The replacement model is nothing like the model I purchased. The basket slots are so small 1/3 of them are unusable. You can't use liquid detergent or use the dispenser at all because the Silverware basket is directly in front of the dispenser. This replacement model doesn't have a heating element like my higher priced model did so my dishes are never dry. This replacement unit isn't worth what I paid and I can see why GE "cons" it off on its customers that need a replacement. This is my last GE Appliance. I make a point now whenever I visit a home improvement store to pass by the appliance dept and if I see anyone looking at a GE Appliance, I tell them about my poor replacement that GE "recommended" to me and I encourage them to get a Bosch or a kitchenaide instead. Anything but GE.