GEReviews of ge.com

HORRIBLE customer service!!!! We have been trying to get a dishwasher fixed and our appointment has been canceled multiple times after missing only one phone call. We call back immediately, but that’s not good enough! Our appointment is gone for the entire day. The dispatcher even blocked our numbers (I guess because he is trying to avoid having to fix it) Crazy!!! They offered no solution but to wait another week. Wow! Will never be purchasing a GE appliance again.

Purchased a suite of GE appliances for my kitchen 2/2021 Chose GE despite my initial hesitation with the brand because of the long wait times for other brands (Whirlpool ideally) for my kitchen remodel as well as supply issues related to covid The french door refrigerator's compressor or some kind of switch is failing and the repair is estimated at $800-1000, for a $2550 unit 1 year warranty, crap I should not have to purchase an extended warranty or have anything but minor issues from such a recently purchased product The microwave had an issue with the down light receptacles failing and burning out the lights prematurely and the receptacle crumbling to bits, junk The dishwasher top trim gets caught on loose closing and finally came completely off Cheap plastic tabs broke off and would not snap back neatly so I had to leave it looking bad or buy an expensive part to get the trim with it Is not sold as a separate piece and would need to purchase a $200+ component Had to spend extra time using special epoxy to reattach more firmly I will NEVER purchase a GE product again Done Purchased a Whirlpool side by side refrigerator from Costco and looking forward to much better reliability

Frustrated with GE Appliances! After just 2 years, my GE profile over the range microwave has completely stopped working. I tried reaching out to their customer service, but they refuse to stand behind their product despite 2 repair men telling me that they have seen this exact problem and it is a design flaw. I expected better quality and support for the price I paid! All my appliances are GE profile and I have never ever had a problem so I am really upset, frustrated and disappointed! I really thought I was buying from a reliable brand, but now I’m left with a broken microwave and no help.

Garbage product ; garbage customer service … don’t buy GE … not the same GE from the good ole days

wish i would have read the reviews first before purchasing a heavy piece of garbage they call a washer/dryer combo. It didnt work immediately upon install. 2 months later, still waiting for a Tech. Its a damn shame I moved out my old washer and dryer that worked fine. Some upgrade. back to scrubbing clothes on a washboard in the river thanks to GE

I know it's Black Friday and some people are looking for a great deals on stoves and ranges. Some people will consider buying a GE Range. If you are one of those people run. Get away from the GE page as soon as you can. This company is a major fraud. I bought a GE Range approximately 10 years ago and I paid $3,000. One of the switches has been burned out and that's fine, after 10 years I would expect that. However, guess what? The switch is discontinued making this high-end $3,000 stove that was bought just 10 years ago obsolete. You should never, ever consider a GE appliance again. They discontinue their parts on high end products so that you are forced to buy another product from them. Guess what, you don't need to buy another product from them. There are many other companies that stand behind their products. GE is not to be trusted.

A brand new washer and dryer purchased about six months ago to replace one that was less than three years old. Even though I get them at a discount due to the fact that I get employee pricing I don’t think I’ll ever buy this product again. Motherboard went on our washing machine that was brand new and we are told that it would be 3 to 4 months before we got a new part. Called the company, there are no help. You might wanna avoid this brand altogether.

2 year old washer has oil all over gearbox. Called Customer Service to see if there was anything we could do. Rep was extremely rude and condescending, would not let me finish a sentence and hung up on me. Worse Customer service I have ever experienced. No interest in trying to keep a customer. Update 1/2/25. I had also sent a complaint directly to GE. I received a timely response from one of their case managers. He was most professional and did offer to assist with a solution. If you do have to call GE Customer Service and get Ms.Day, or anyone else who is rude and does not help with a solution, try someone else, or send an email directly to GE. They do have helpful people.