GEReviews of ge.com

I currently have a GE refrigerator that I purchased less than a year ago, that already needs new parts. This is unacceptable. Also have window unit purchased a few months ago. It started having thermostat issues and, rather than refund the entirety of what I paid, they sent me a "voucher" for the purchase price only (leaving me out whatever taxes I paid). It's only good for 90 days and, no one has window units for sale this time of year. Will not buy GE products again. Very disappointed.

Beautiful appliances, yes. They look premium and modern. But the service is absolutely terrible — slow, disorganized, and unreliable. Every time I’ve had a problem with a Monogram appliance, the service has been delayed and frustrating. This time, my side-by-side refrigerator failed. It took three weeks for a technician to finally show up. I requested the repair directly through GE Monogram, and they handled the entire process — yet it was chaotic: appointments postponed indefinitely without notice, parts shipped twice incorrectly, and no coordination whatsoever. Monogram clearly does not take customer service seriously. I’m writing this with full responsibility and the firm intention of warning others: do not buy Monogram products until the company fixes its service standards.

Called GE customer service for explanation on this microwave I just bought at lowes for $300 and all I get is a bunch of lip from some jerk telling me what can I expect from it since it's warranty is only for a year. So since he won't be of help with this problem with this microwave I'm just going to box it back up and give it back to lowes and find one that's anything other than ge. I'll never buy a ge item ever again!

I am being generous giving 1 * this company is nothing short of utterly useless. How they are still operating is beyond me. It is impossible to get a response from them. Best thing that could happen is they are shut down. I ordered through wowcher paid for the goods and never received them. Despite months of trying to get my money back or the product I'm still fighting. I blame Wowcher as much as they don't respond either. HUGE BLACK MARK on them both !!!!!!!

Horrible company , horrible customer service , horrible products ! Airconditioner made one summer and freezes up! Don’t waste your time on ge !tried to offer me 75$ credit to buy another ge airconditioner! I paid over 300$ I’m not happy at all! Buyers beware!

I purchased the profile GE washer and dryer 2 in one las spring and 6 months later it’s out of service and their customer service isn’t doing anything. The machine is crap and their service is crap. I’ll never buy a GE appliance ever again not even a toaster it’s all crap.

I bought a ge profile top loader washing machine 2 years ago and it exploded causing damage to my house and the machine lid flew off. The machine was crushed and plastic everywhere! Poor customer service as they sent a tech out who said I could throw the machine away. The customer service said since it was thrown out there’s nothing they can do. Their tech told me to thrown it away! Someone is going to get hurt with this machine. Please don’t buy a ge profile washing machine!!!

Stay away from GE/Monogram appliances. We purchased a fridge and gas stove. The problems we had with the fridge are far too many to put down in words. End result we had to get a new one. Now the oven part of the stove stopped working! We thought by paying for some what top of the line appliances we would get what we paid for. GE/Monogram equals garbage.