Ed E.
They sent the wrong size
They sent the wrong size. And denied doing so claiming that a Chinese 46 is a 10 1/2 US. Which is not and is obvious it isn’t. And refused to give me a refund
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Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Ed E.
They sent the wrong size. And denied doing so claiming that a Chinese 46 is a 10 1/2 US. Which is not and is obvious it isn’t. And refused to give me a refund
Kent L.
Company was not able to help with my current problem.
Mark B.
Dont buy them canceled after three weeks and have not got money back they never shiped it is a scam
Sandra T.
We purchased a new pair of Gatsny shoes in December. They did not hold up.
Airline P.
Ordered two pair of black and one pair of brown dress shoes. The black shoes have separated from their soles and been reglued several times until the tread finally split on one pair and I will wear the second pair until the tread splits. The brown shoes have held together much better as they are only worn 3 to 4 times per month. My emails to Gatsby were succinct in telling me that I was outside their 3-month warranty and should contact a shoe repair shop at my cost. Wouldn’t buy again.
Tom V.
Nice folks, but substandard shoes. I ordered 2 pair of the exact same shoe, black and brown. Barely wore either, but brown less often. They felt entirely different from day 1. After approx. 12 times wear, the front sole felt off. Whew!
BKP
Exceptional customer service quality shoes. Shoes that are made to last. I cannot recommend this company enough. 10 out of 10 highly recommend.
Dennis R.
Ordered my boots on Feb 22 have had zero updates, boots have still not arrived but you can bet Gatsby already withdrew my money. Worst online purchase experience ever. Hopefully when the boots do finally get delivered I actually like them. If buying is this difficult I can’t imagine how troublesome a return will be.