GatsbyshoesReviews of gatsbyshoes.co

The products come out of China so it takes a while to get your order but the shoes look good and size was right. Your gonna need to purchase the extra insoles for comfort these fit good but are dead flat. Customer service was great.

Good fit good delivery good looking

They sent me the wrong size didn’t want to take responsibility for it never answered the first email I sent and now tell me that I can’t return the shoe. if this is the way they want to do business it shows how poor of a company they are and how bad of people they are. After reading several other reviews I noticed that they shipped a bunch of other people the wrong size and they just don’t wanna take responsibilities for their actions. The first thing you teach in life is take responsibilities your actions must’ve been poor parenting with his company!

Terrible experience. Products (shoes & shirt) took 3 weeks to receive, packaging looked like it was packaged in someone's basement (plastic envelope) that had enough clear tape wrapped around it that I had to use a knife to get into it. That was just the beginning... products were a cheap quality out of China, was a super cheap version of what I thought I was getting from the online store pictures, sizing was super weird. Very disappointing. The shoes were like a vinyl quality not leather, men's large shirt was more like a boys sizing. And the worst is the return policy - pretty much everything about it is to discourage the customer from bothering.... This is just part of their return policy: Unfortunately, we do not offer free returns, the customer is responsible for the returns fee. You can view our return policy on our site. Estimate costs for returns within USA customers are $15-$20 and for customers who ordered outside the USA is $40-$50 (Please take note that you can always check for shipping costs from other couriers) To ensure maximum customer satisfaction, we offer quick solutions with a very short turnaround time. We can refund 30% of the total amount of your order and you may keep the item (processing time 12-24 hours). If the item does not fit or is not to your liking, you can resell if not donate it. If you still want to return the order for a full refund or exchange, please let me know so I can send you the return Instructions. Unfortunately, we do not offer free returns, the customer is responsible for the returns fee. You can view our return policy on our site. Estimate costs for returns within USA customers are $15-$20 and for customers who ordered outside the USA is $40-$50 (Please take note that you can always check for shipping costs from other couriers) To ensure maximum customer satisfaction, we offer quick solutions with a very short turnaround time. We can refund 30% of the total amount of your order and you may keep the item (processing time 12-24 hours). If the item does not fit or is not to your liking, you can resell if not donate it. If you still want to return the order for a full refund or exchange, please let me know so I can send you the return Instructions

I got a pair on Sale as a Gift for Myself after Christmas. Wore them for the first time yesterday & they were very comfortable. Time will tell how they wear, but if all goes well, I will getting another pair. Love the style & hoping for longevity.

From order to delivery it was very quick and expeditious. When I emailed regarding issues they were quick to respond and quick to rectify the issue. As far as the shoes, one of the most comfortable pair of shoes I have owned

Terrible quality shoes, sole came off within 2 weeks and no refund or replacement offered as were purchased over 30 days ago as a christmas present. Sizing is all wrong, ordered a 9 and was more like a 10, had to pay a fortune to send back and return. Awful quality and shocking customer service, avoid at all cost

Shoes arrived with poor finish and fitting. Had to argue to get a return started and refund. I had to pay for return and was told to expect a refund in 2 weeks. So far, 2 weeks later, Eva who deals with the customers is trying to deny by saying we are still waiting for the so called warehouse to confirm the return despite a confirmation by EVRI the courier I used to return the shoes. Scam store please avoid buying!!! Update April 2024- still no response from Eva and no refund now escalated to my bank. They have audacity to ask for more information on this purchase when Eva already has all the details.