GatsbyshoesReviews of gatsbyshoes.co

Response from GatsbyshoesMay 26, 2024

I understand your disappointment with the shipping process and the unexpected costs associated with returns from international locations. Please allow me to provide clarification on our shipping and refund policies to ensure transparency and better understanding for all our customers. This information is displayed in every footage of our website for easy access. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesMay 22, 2024

We sincerely apologize for the discrepancy in terms of the sizes of the shoes. Please know that our size chart information is in the interface of the website once you have selected the style you'd like to purchase. Regarding the return process, our refund policy is also displayed in every footage of the website and we apologize for any oversight in this information regard. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesMay 22, 2024

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the size discrepancy of the shoes. This is not the experience we were aiming for our customers. Please know that we will this feedback is helpful for us to improve our sizing and we have this information forward to our manufacturing team for further review. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesMay 22, 2024

Thank for this feedback and we apologize for the delayed response. Please know the we are still in the process of enhancing our communication channel and we are currently reachable through our email at this moment. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesMay 22, 2024

Thanks for sharing your experience regarding your order. Please know that this information is part of our refund policy that's always been displayed in every footage of our website and we apologize for any oversight. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesMay 22, 2024

Thanks for sharing your feedback regarding your order and we sincerely apologize if the product did not meet your expectation. We strive to provide good quality of products to our customers and it's disheartening to learn that we fell short in this regard. We will take this feedback seriously and will have this forwarded to our manufacturing team for improvement. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesMay 26, 2024

I apologize for the confusion and inconvenience caused by the discrepancy in sizing between the shoes you received and the size you ordered. This is certainly not the experience we want our customers to have, and I deeply regret any frustration it may have caused you. Unfortunately, after carefully reviewing this order, it came into our attention that there were discrepancy with the return and the shoes is no longer in it's original condition. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesMay 24, 2024

Thank you for bringing this to our attention and we apologize for the delay in your refund. Please know that we upon reviewing your order, we haven't received any returned tracking information from your end. Additionally, our communication channel does not shoe any record that you have contacted us. Hope this clear things out. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]