Champ
Ordering was easy
Ordering was easy. Quality of product is really good. Only issue is the time it takes to receive order once placed.
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Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Champ
Ordering was easy. Quality of product is really good. Only issue is the time it takes to receive order once placed.
Kenneth M.
The shoes fit great and he likes them very much. The wide sizes are wonderful. He also liked that it looks dressy but does not have a heal. Comfortable and stylish that’s a win.
Sean K.
I have a high instep and not all “wide” shoes fit the same. I was happy to see that as an option, and was hoping they would fit. When I got the shoes, not only dud they look fantastic, but they fit great. They are super comfortable and provide support I need while at work.
fancy
Second pair of shoes and they are very comfortable. The delivery was too long.
Minerva Roman de G.
The shoes fit well and my husband likes them a lot. Only issue is he feels they do not offer a lot of support.
Roger
This is a very good-looking shoe and it's very comfortable. I got a discount for ordering 2 pairs. I'm still waiting on the 2nd pair. I got brown and black. I've had several compliments on how good they look.
Regina P.
Everything was done just as I was told it would be. The shoes are lovely and my husband found them to be very comfortable. I am very pleased with my purchase and intend to order more.
Melanie
Ordered the shoes on December 16th with 2-3 day shipping. One order arrived while the other sat in a China for over TWO WEEKS! I emailed multiple times. I used the contact us page. I received an email Jan 7th saying the shoes were delivered. They were not. I called the courier and they were dropped off at the wrong address! We finally got the shoes Jan 8th. NEVER AGAIN.
Response from GatsbyshoesMay 19, 2024
Hi Melanie, I’d like to express my sincere apologies for the inconvenience you have experienced regarding the order process and I am deeply sorry for any frustration this has caused. Upon reviewing your order and the subsequent communication, it's evident that there were significant breakdowns and unexpected circumstances in our shipping process and customer service response. I want to assure you that this is not the standard of service we aim to deliver. Please know that I have personally addressed this issue with our shipping and customer service teams to prevent similar incidents from occurring in the future. Additionally, I am glad to know that despite the delay, you were able to receive the order. I’d like to thank you for your patience and understanding. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]