GarmentoryReviews of garmentory.com

I got an amazing deal on the item purchased compared to other sites. Shipping was lightening fast. Its definitely legit!

I absolutely love shopping on Garmentory! Always great selection of tried and true favorite designers and the coolest new ones! I'm NOT a mall shopper, so this gives me better access to new trends/designers, considering I don't really appreciate the style or inventory of designers or stores in the city I reside in!

Horrible. Dressed arrived shrunken and wrinkled. Extremely restrictive return policy. Dishonest. Lied to me about an unworn item returned with tags within the specified time period (e.g. two hours after received). I will never order from Garmentory or their boutiques again.

My second purchase on Garmentory that took me many months to actually get to the point purchase off the website....now I'm hooked. It is so convenient to find small businesses from all over the world in one place. Very happy with my purchase and will continue to shop on Garmentory.

I’m having a difficult experience with an overseas order I made with an obvious item value error and do not feel like I’m getting much help. It appears the shipper over valued the item on the import duty document by 1000.00, and so the import duty is larger than the value of the clothing. It’s been held up at DHL for two weeks and all I keep getting are emails from Garmentory that they are working with the merchant. I’ve contacted DHL myself and they said it’s a simple enough solve if the merchant reaches out to them. Garmentory at one point had the audacity to say I just pay the incorrect import duty. I don’t feel like I’m getting much support from them.

I purchased a cashmere sweater from Garmentory, supplied from the SHOWROOM boutique (Charlotte, NC, United States). The sweater was discounted and marked as "final sale", however the item was supposed to be in new condition. The sweater arrived with animal hairs, piling, and, worst of all, reeking of synthetic perfume. The item had clearly not just been tried on, but worn for some time. The damage was documented, photographed and emailed to Garmentory within one hour of delivery. Showroom made the preposterous claim that the item had "never been tried on", and Garmentory came up with the ridiculous explanation that "we believe it could have been another package with the carrier that might have rubbed off a scent on the sweater". No explanation for the piling or animal hairs was provided. Garmentory repeatedly refused a refund for a misrepresented item, and was willing to offer only a contribution towards the drycleaning bill. Refusing a refund for a misrepresented item is illegal according to Australian Consumer Law, and probably the consumer law of many other countries. I will never be purchasing from Garmentory again as a result of this experience, and my recommendation for shoppers looking for a hassle-free experience is to go elsewhere.

Love my necklace, perfect addition to my summer staples.

Love how many options I have access to through one site. Everything is very clear on the website re: returns or exchanges and have found the process to be smooth and painless thus far.