Garden WindsReviews of gardenwinds.com

Purchased a replacement canopy in Oct. 2023. Installed it at the beginning of the summer of 2024. By the end of the summer, the netting had ripped. Thought I had purchased in Nov and did not realize that I had a deadline to qualify for warranty. Now it's too late and they do not want to honor the warranty. I would have paid 50% to get another. They refused.

We wanted a part for our umbrella located in our seasonal residence….but could not because the credit card page required our home address zip code. This software mistake excludes millions of people that have a second home.

The only good thing is that the canopy fits the shape of the frame, but it doesn't stay on. I'm still laughing about their instructions to add extra grommet holes, remove it when expecting harsh weather, and spray it myself with a fabric guard. You'd be better off to buy a tarp (like we did before) and tie it onto your canopy frame.

I needed a replacement canopy for swing purchased at Costco. Manufacturer recommended this company. Ordered and received giving them the picture of the label that came with it. Had to wait about a month to install due to weather. When trying to install, realized the length was too short. Called customer service who said leave it in the sun and it should stretch. Did so for about 2 weeks. Stretched about an inch more but all in all, the canopy was about 4-5 inches too short. Even with sunning the fabric, it never would have stretched as far as it needed to. When I asked about a refund, they told me I had to return it inside of 2 weeks of the order. So now I have a $100 canopy I cannot use which is junk fabric. PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY. I don’t know who they have manufacturing this item but it is probably Chinese junk!

The small canopy I purchased for $121 only lasted a single summer. It didn't strike me as great quality when I installed it the first time, but I figured I would at least get 2-3 summers out of it. By the following year, it was so brittle it easily tore at the seems when installing it. I contacted the company, they do not stand behind their products and brushed me off. I'll find every place I can to review them and give them 1 star.

I recently purchased a replacement canopy from Garden Winds. Unfortunately, my latest purchase is disappointing. I’ve purchased from them in the past and the quality has been substantial, but this time, it fell short. The fabric is thinner, and the stitching is already showing signs of wear and tear. The canopy size appears slightly smaller than expected, making it almost impossible to install without tearing. It seems that the current canopy reflects the broader trend of “shrinkflation,” where products decrease in quality/size while the price increases. Looking at other online reviews from customers, they share a similar experience. I wish I would have done my research before ordering. Regrettably, I won’t be purchasing from Garden Winds again.

they lie to me took my money send no order

Pros: So the canopy looks like better quality than the original in that the material is sturdier and there are holes for water. Cons. When installing it, it was clear the gazebo was sown a bit too tight? It was impossible to fit, and the grommets are cheap crap that flew off with the least pressure. So USD 175 or CAD 200+ for this canopy which will only make it one summer. I hope!!!