GameFlyReviews of gamefly.com

It was next to impossible to get any of the games. I had to keep my queue at 50 to be assured to get ANY game, and usually it was nothing even close to what was in my top 5 or top 10, despite those games having "high availability." As an example my top game was GI Joe: Blackout. I doubt that game was so popular that they just couldn't spare one; and if it was, why does it show High Availability? It's pointless to even have a queue. In frustration I messaged customer service and was told to wait for them to get back to me. Once they decided to message me back they were very condescending and were clearly just copy pasting rhetoric at me. Basically your choices are keep your "queue" down to two or three games and wait weeks for them to be available, or have a queue of 50 games you kinda want to play and get them often, but have no control over which titles you'll get and when. Don't use this service. They lie about the availability of the games. They lie about the turn around time on mailing. And their customer service is a joke. EDIT: Now they're trying to get this review removed. I have all my emails saved, and I have the customer service ticket numbers. Keep trying, scumbags.

Gamefly sucks! Nintendo Switches are impossible to find right now. I have been online looking day and night and finally some popped up on gamefly. I ordered immediately and got a confirmation email for my order. I was so excited as this is a birthday present for my daughter. TWO DAYS later I get another email that my order has been cancelled. No explanation, just cancelled. I send them an email to get some clarification and they state that they did have them in stock, but they sold out very quickly. Why did they let me go through the purchasing process? Why did I get a confirmation email? Why did it take you two days to figure this out? What kind of shoddy business practices are these? If you only have 20 in stock, only allow 20 people to place an order! Really not that hard. This is crap! I could've still been looking for one. Now I'm two days closer to her birthday and likely won't find one in time.

Dragon age did not work! Super super disappointed and frustrated since this is the second disc in a row sent to me not being able to play! This was a game I was pretty excited to play when I read the RPG gameplay description. The disc had the tinniest scratch . This time I took photos of the error and can not download to play screen as proof of the unfortunate situation.

I don't really know why this site has such bad reviews but I'm guessing I've just had a different experience because this is my second time using gamefly and I think its great. Ive had no problems receiving games for the Nintendo switch and they even mailed my second game the day after I mailed back the first and they hadnt even received mine yet but they saw that I had sent it i guess and I received my second game before they evn had my first one back. Also the last time I used them before I moved I had sent back a game and it ended up lost in the mail somehow and they refunded me for a month of service. I really like this company, I thing their prices are reasonable, not great but eh.. also if you want to keep a game its often cheaper then you would get a used game anywhere else. I will be using them for a long time I think.

I subscribed for the 2 games and tried to play games with my spouse on Nintendo switch lites. I couldn’t get the same game to play with her even though the game was old and they had a very high availability. I don’t know what is the issue with that like I just subscribed and JUST canceled immediately. If I’m paying you money for a game that you have a lot of, why couldn’t you arrange that as a service? Unless the game is at low availability then I would understand but such a high availability for an old game is just absurd.

This service is an absolute disgrace. I put up a series of options in my queue so they could send me whatever was more easily available for them. It took them 3 weeks for the first disc to arrive, and lo and behold, the disc was unplayable. Im sending it right back and cancelling my trial immediately

Tried to start an acct with them because I finally got a gaming device. Figured it was better to try multiple new games and find some I might want to actually get, vs. buying a game and hating it... Refused my account and cancelled it because a relative used to have stuff sent to my place, because his stuff would be safer than delivered to his own home. Wouldn't give me a reduced trial account and kept insisting I've had one before. DONT JOIN. Look elsewhere!

TERRIBLE! Takes two weeks to get a disc....DO NOT BUY, TOTAL RIPOFF