GameFlyReviews of gamefly.com

It took 11 days to receive my 1st movie and 5 days for GF to receive the return. It took 12 days to receive my 2nd movie. This is a sure way to lose customers,

gamefly has an okay selection at the times things are released however the shipping is absolutely horrendous it says free shipping which is obviously great only you get your game or your movie in like 12 to 14 days it's extremely frustrating and annoying I've received titles before that I freaking forgot about that's how long they take even though it'll say shipped out it's like more like 12 days from the date it shipped out and they always blame the post office it's not the post office

Preordered a game and they canceled it for no reason and then the price went up. I asked them about it and they told me they sold out but could adjust any purchases for future items. I said how and then they said never mind we can't which was pretty wild. You can still literally preorder the game but for the price increased value

Was told my purchase was under review but they did not specify which purchase. Asked questions that weren't answered, like which order was an issue, and was not offered any help. Only received copy and paste answers. When I had a chance to call in to verify this order, I was placed on hold and then hung up on almost 10 minutes later. Worst customer service experience. Why do I have to jump through hoops to give a company my money.. Will not be dealing with GameFly ever again.

If I could give less than one star I would. I tried to reactivate my account but when I entered my card info it said my card was declined cause the address was wrong. I contacted my bank and they confirmed my address and told me they are not declining the transaction. They agreed with me that the issue is with Gamefly. When I told Gamefly that it's their system flagging my card they told me to contact my bank. I attached screenshots of my conversation with my bank and also proof of address with my bank and they never even opened the attachments and continued to blame my bank for the issue. Save you money and don't subscribe to this service.

Over priced rentals. I purchased a game and the it took over 2 weeks for a in stock game to ship. You can only rent 1 game at a time I have 2 kids that play Switch and this always causes a problem. Do not use this company at All. Ridiculous shipping times.

So not only does this service falsely advertise for free shipping, it's free shipping is locked to the rental service so if you want to buy anything expect a 20$ shipping fee. On top of that they don't take your order seriously whatsoever. 24-48 hours to ship the product not counting the time it takes to get to the shipping facility. They advertise their shipping as priority but the only priority they have is getting you to subscribe to their inefficient mail in service. I wouldnt recommend buying or renting anything from this site.

Like most other people, I think Gamefly is pretty bad. I wanted to start renting Blu-Rays so I signed up for the 2 movies at a time plan. Unfortunately, there's no way to browse the entire Blu-Ray catalog without signing up first. I signed up and was shocked at how few Blu-Rays they actually have for rental. Almost everything is marked as TBD or coming soon. Now I know why they didn't let me browse the catalog first. It's because they hardly have anything. I can't speak for the game rental plans, but the movie rental plans are awful. I haven't really had problems with the turnaround time like many others, the discs have arrived relatively quickly but what good is that when they only have a few movies available for rent? I'm cancelling after I receive the last 2 movies in my queue.