Martin A.
Fast, Easy
It was very easy, and i saved alot of money making my own bundle. I got the codes 2 minutes after buying the game... It was a very nice experience, but i would have liked to get a email confirmation.
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GameFly (gamefly.com) has 104 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Martin A.
It was very easy, and i saved alot of money making my own bundle. I got the codes 2 minutes after buying the game... It was a very nice experience, but i would have liked to get a email confirmation.
john
Langsom/ikke-eksisterende kundesupport. Utallige fejlmeddelelser i download-klienten giver indtryk af en uprofessionel virksomhed.
Samantha S.
I bought quite a few games off of Direct2drive when they were around and never had a single problem. now that they are on game fly none of them work. My serial numbers all come back as invalid, they won't activate, and no one ever answers emails. I get just form letters saying they are busy and directing me to useless FAQs. yes people i know you have to copy the serial exactly and not add spaces, i'm not an idiot!!! I had considered getting a gamefly account before, but there is no way i would now! I paid for these games, i want to play them
aj T.
Ever since GameFly merged with D2D, the latter's reviews have taken a massive plummet in rating quality. D@D was an awesome company and I personally never had problems with anything they had to offer. Gamefly, now Direct2drive, is presenting massive problems for me right from the start. 1) All the games I purchased from D2D are now unplayable due to Gamefly "ingesting the games into their client". My question to them is, what was so wrong with D2D's file delivery system? 2) Their customer service is atrocious. I have emailed them multiple times only to receive generic, pre-determined responses, most of which point to the FAQ which are less than helpful. 3) Services paid, nothing rendered. I paid for my D2D games years ago and now Gamefly cannot provide the ability or competency to allow me to use my product. All the games I had backups of are now completely useless as they cannot be activated and GameFly will not provide manual activation codes like good old Direct 2 Drive would. It's to bad i even have to mark a star for the rating because 1/5 is far too much for what this company deserves. And in case some GameFly rep decides to defend their horrible company, my screen name is ajtracy300.
d
Let’s face it steams not that great, so a bad carbon copy isn’t going to be better is it?!? Couple this with the method they have used to acquire customers; Via buying good successful websites closing them down and redirecting the traffic to there own site. What we have here is a classic corporate jerk who thinks they have the money to do what ever they like and sod the customers... “We can BUY more later”.
Kim P.
I made a purchase at Direct2Drive. (gamefly) I waited 4 hours and still no game to download :-( I send e-mail to the support team, but only got autoreply. I then decided to cancel my order and claim refund. I cant recommend Gamefly as a digital game supplier.. What if all webshops needed more than 4 hours to comfirm/process a purchase ? Bad policy, bad service..
Jan F.
Kl.12.00 købte spil via deres nye klient, kunne ikke downloade med det samme, men måtte vente. Kl.16.00 Kunne stadig ikke downloade spil. Opgav og annullerede orderen, kl.17.00 fik jeg email om at orderen var annulleret. Købte spillet hos Steam, og kunne downloade med det samme.
Mike
I've had Gamefly for over 4 years now so obviously if I thought they were bad I would have cancelled a long time ago. The only knocks I have are sometimes it takes a long time to receive the newest AAA release and occasionally they won't ship a game out the same day they receive my return. But overall, they provide a great service at a reasonable price. I've played many games that I otherwise wouldn't have been able to since the cost of games is so high these days. I've only had one game arrive that was unplayable. I sent it back and told them the problem and they quickly sent another one out. Also, if you're looking for used games this is easily the best place to buy them. When you decide to keep a game they charge a very low price, guarantee the game to work, and send all the original documentation that would come with the game if you bought it new at a retail store. Plus, members get free shipping on everything.