Fuse LensesReviews of fuselenses.com

I sent Fuse a request to replace my lenses, under their no questions asked replacement policy. Got a reply a few hours later with a very gracious message and confirmation of my replacement. Best customer service and lenses out there!

I've had my lenses for about a year plus and had dropped my glasses on quite a few occasions. They've held up really well over that time but, it did result in some scratches and pits over time. Fuse was great in honoring their lifetime warranty and, after a quick email to support, they immediately responded and confirmed shipping a brand new set of lenses. I've been using Fuse for a while (extending the length of other glasses I have), and this is the first time I had to actually use the warranty, and it was completely painless and quick.

Great company and great experience! I bought my lenses a year and a half ago and have since lost my receipt email and ran into an issue with logging into my account. I emailed asking about a replacement with my info and they immediately sent me new replacement lenses and fixed my account. All working about an hour of me sending my email.

Sent an inquiry assuming to have the standard customer service experience (the lack of) that we all have to put up with today. To my surprise, within two hours, Kayla responded to me with instructions for what I needed to do to get my unidentifiable lenses replaced. Thanks Fuse (Kayla)

Very prompt service thank you

Very helpful and understanding and gave me adsorptions to resolve my issue

I purchased my replacement lenses about three years ago after Smith wouldn't repair or replace my lenses after one of them broke. Today, I was about to reorder another pair when I found out about the free replacement set through the warranty. The process was really simple and incredibly fast. I will definitely buy another pair.

Ordered 2 lenses for my Oakley sunglasses. Gascans fit great but the Holbrook did not. I reached out to customer service and they sent new ones right away. Fast friendly service and will be ordering again!