Furbo Pet CameraReviews of furbo.com

Schlechtester Service ever… Antworten kommen von KI und bringen keine Lösung! Hier gab es ein Rechnungsproblem, es wurden 13€ mehr berechnet (ja nicht viel, aber bei der Masse an Kunden eine Frechheit!) Auf sofortige Meldung von mir wurde erst Tage nicht reagiert und seitdem wird man täglich völlig nutzlos zugespamt, ich sollte heute zum 5. Mal einen Nachweis schicken, das hatte ich die anderen 4x bereits getan und trotzdem wurde immer wieder danach gefragt, einfach nur Abzocke!!!! Finger weg, macht mehr Arbeit als Freude, meine geht unausgepackt zurück.

Great for a year then stop working ,they sent me a replacement that cost me $179 dollers with out the lead then told me to buy the lead on Amazon because they were out of stock that cost me another $15 the customer service is terrible please don't buy this product

I've used the Furbo Dog Nanny Camera for nearly two years, and while it has some great features, my experience has been mixed. Pros Great Features and Updates: The recent software updates have improved the camera significantly. The updates have increased the accuracy of dog vomiting alerts, and the barking alerts remain very sensitive. The Doggie Diary is also useful for staying connected with my dog. Cons Connection Issues with Free Version: When my subscription ended and I reverted to the free version, I encountered frequent connection problems. During my subscription, I never had these issues, which is frustrating considering the high initial cost of the camera. Subscription Dependency: It feels unfair to need a subscription for basic functionality, especially after paying a lot for the camera. Conclusion While the Furbo Dog Nanny Camera has excellent features and updates, the connection issues with the free version are disappointing. If you're okay with the subscription cost, it's a great tool, but expect connectivity problems without it.

Less than 6 years later, the company turned my $100+ furbo dog treat dispenser into tech junk. Product would work fine, but the company decided to stop "supporting" it, which means, it won't work at all. Bad for the environment, bad for customers, driven by greed. Shameful.

Am liebsten würde ich 0 Sterne vergeben. Ganz kurz nach Ablauf der Garantie, lässt sich das Gerät aus heiterem Himmel nicht mehr verbinden. Einzige Lösung des Services: neues Gerät und am liebsten ein 2 Jahren Abo. Was ein Zufall

Furbo was a major letdown and we will be switching to a more ethical company with a better product. Some of the issues we had with the camera include the following: - Furbo never detected when the dogs got into the trash. We even rushed one of our dogs to the emergency vet after we suspected she ate chocolate frosting out of the trash, but we didn't have it caught on Furbo even though the camera was pointed directly at the trash. - Furbo never detected when the dogs went potty inside the house. - We wanted to purchase a second camera, but they told us it would charge us the entire new 2-year fee instead of the prorated difference for upgrading from Basic to Pro. - Furbo periodically displayed ads inside the app and overlayed over the top of our videos even though we pay for a subscription. Users cannot turn these ads off. - Furbo cannot distinguish between a human cough / laugh and a dog bark. It sends notifications for all of the above. - The treat dispenser gets clogged periodically. - The speaker is bad quality so even humans have a hard time understanding what is being said through the app. Overall it was a bad experience.

Seit dem Februar-Update hat die Furbo-Nanny regelmäßige Ausfälle bei den Aufnahmen. Der Support reagiert entweder verzögert oder gar nicht. Im Chat wird man immer wieder vertröstet und das Anliegen soll angeblich an die Fachabteilung weitergeleitet werden, die sich innerhalb der nächsten 24-48 Stunden melden wird. Es sind mittlerweile ca. 5 Wochen vergangen, seitdem ich das Problem gemeldet habe, aber bisher habe ich keine Lösung oder Rückmeldung erhalten.

I want to love Furbo, it was a nice little toy, but there are some big red flags for the company itself. I've had a Furbo since it came out pretty much, and it worked well. For the past 2 or 3 years, the camera live feed hasn't worked on the app. All I am ever able to see is a black screen. However, if I take a screenshot, I can see an image. Anyway, for me, it hasn't been a huge deal and I've made due with what I've got. HOWEVER, now I got notice that Furbo is discontinuing their Gen 1 camera, but not as an "optional upgrade", no. They are making Gen 1 unusable, forcing all of us to buy their new cameras as the camera that we currently have will become obsolete. Not only are they forcing their existing customers into spending the money AGAIN, but they are also trying to bind us to a monthly subscription for their services. This is totally fine if it were OPTIONAL. They are however, making it clear that the Gen 1 camera and the app for Gen 1 camera will no longer work after August 2024, so Furbo Gen 1 will be literal garbage. Not only are they trying to force their customers into buying again, but they are also producing a giant amount of garbage from all the Gen 1s they sold. They do not even have a program to return our old Furbos before upgrading, to recycle them inhouse and reduce the waste. It's an outright "throw out your current Furbo because it will no longer work, and buy a new one from us" type of attitude and I will not be participating. Not even Amazon - goodness, I have like five Gen 1 Alexas and they all still work, despite the release of newer models. Very disappointing environmental etiquette from Furbo.