Furbo Pet CameraReviews of furbo.com

I had an older generation Furbo which worked ok, not brilliant, but did the basic job. The treats didn’t always dispense but that wasn’t a huge issue. I haven’t used it for about 2 years as I started having trouble. Today I’ve tried to setup to use and support have said that’s because it’s an older generation, it will no longer work. They kindly sent me a link for an upgrade! No thanks, this device wasn’t cheap initially and the fact that now the newer generation ones are out, the older one will no longer work. Total waste of money and huge money making exercise! Shame on you Furbo! I have further read about your cyber security, it’s seems this is no longer the product/device to purchase. Appalling!

I was intending on purchasing a Furbo, for my new Puppy. Contacted customer service, who were so terrible and incompetent they couldn’t answer a very simple question. Due to this, ‘Charlotte’ ended the chat three times. I was then put through to ‘Alyssa’ who also ended the chat. The question was extremely simple: When you purchase the Furbo, does the subscription anutomatically activate on the day of purchase, or can I manually activate the subscription in 2 weeks. The fact they cannot answer this simple question and the other horror reviews have made up my decision on ever buying this product based on the level of support received before I’ve even bought the product!!

A Game-Changer for our Maltipoos! Furbo has been an absolute lifesaver for us and our two Maltipoos! Knowing we can check in on them anytime and even toss them a treat brings us so much peace of mind. Before Furbo, we worried about giving them full access to the house while we are away, but now we can see that they’re safe, happy, and enjoying their freedom. The camera quality is amazing, and the two-way audio lets us talk to them when they need a little reassurance. It truly feels like we’re never too far away, even when we’re out. If you’re a pet parent looking for a way to stay connected with your fur babies, Furbo is a must-have! Thank you, Furbo, for making life easier and keeping my pups safe 💙

Absoluter Müll, die Kamera bewegt sich selbst wenn keine Bewegung stattgefunden hat bzw. kein Tier zu sehen ist (nicht mal auf dem selben Stockwerk), leuchtet zur Aufnahme aber nimmt komischerweise nichts auf in der App. Nach 3 Tagen zurückgeschickt (Ende Dezember) und bis heute noch keine Rückerstattung erhalten obwohl alles nach Vorschriften durchgeführt wurde. Zuerst wollte man unterstellen, das Etikett wäre nicht das richtige gewesen, dann wäre die Ware nicht angekommen obwohl in der Sendungsverfolgung "zugestellt" vermerkt ist. Vor knapp 2 Wochen teilte man mir mit die Rückzahlung ist veranlasst aber bis heute kam kein Geld bei mir an.

Ich habe mir eine Furbo Hundekamera auf der Website bestellt und bereue das bitter. Ich habe sie etwas unüberlegt bestellt und brauche sie doch nicht. Ich möchte sie nun zurücksenden. Allerdings gibt es keinen Support. Ich erhalte ständig Mails vom "Support", die mein Problem nicht lösen. Ich möchte einfach die Kamera zurücksenden und mein Geld zurück. Das scheint bei Furbo ein Riesenproblem zu sein. Es gibt keine Kontaktmöglichkeit mit echten Menschen. Nie wieder!!! Finger weg von diesem Anbieter- unseriös. Auf der deutschen Website steht nicht einmal ein Impressum (obwohl das meines Erachtens gesetzliche Vorgabe ist).

I received a Furbo as a gift from my family, and I was initially excited about it. However, I later discovered that the device has significant cybersecurity issues. It has been hacked multiple times, and on one occasion, a hacker even gained remote control of the camera. This is terrifying, especially since it records our daily lives in our home. The company does not seem to prioritize cybersecurity, which only adds to my concerns.

Furbo broke after 2 years - just randomly stopped connecting. No free replacement from Furbo, only offered to buy another and purchase a warranty subscription (so would work out at £300 for a camera that will break after 2 years!) Do not buy!

We initially got this camera few years ago because of its notification when a dog would bark. Once they introduced their subscription model you can also get this function if you pay 7 euros a month. You can get cheaper cameras with more functions