Furbo Pet CameraReviews of furbo.com

This broke and they have refused to replace it because apparently its only designed to last 2 years. id need 5 at least of these to last my dogs life 🤣 I will be buying something much cheaper or even using an app on my laptop as it does the same job. The treat function fires about 5 treats at a time so you cant use it very often. To use any function other that watching live and bark alerts you have to pay a subscription. It would be helpful to have recordings of bark alerts saved for when you cant look at your phone 24/7. all you know is that your dog barked unless you are monitoring your phone

Customer service is nonexistent. They charged $143.00 to my credit card. I have a screen shot. They say to contact my bank to dispute. I did. They sent documentation to bank that I received goods, but I didnt. No one will provide me with answers. They are fradulant!

If I could leave less than one star, I would. I purchased the item and talked extensively with a support agent to set up a return. Have all the receipts indicating that I would get my refund once they got the item. They were reaching out within one day (even on Christmas) and once the item arrived in their possession, they ghosted me. No responses, nothing, emailed repeatedly. Had to dispute it just to get my money back. A bunch of scammers, avoid at all costs, unless you want to potentially be out over $100. Especially during a pandemic, this is pretty nasty business practice. The product also sucks and doesn't work well.

I bought furbo dog camera. Best pet related purchase I've made! Furbo sends your phone alerts when your dog is barking or when their are lous noises in your house - i.e. when your CO detector is going off!

I got this Furbo 14 months ago as a gift . I didn’t know I had to buy a warranty, it was a gift . I signed up for the nannie Furbo which is an additional 6.99 a month. So the Furbo stopped working, the WiFi would not connect. After literally 6 hours over two days with texting this company for help, I finally wrote them a letter threatening to report them to BBB and the Attny Hen office . 1) There is NO live CS to speak with 2) They KNOW these units don’t operate properly and if you want to buy a refurbished unit with a yearly subscription that is the ONLY way they will help you . 3) this unit does not work with any community WiFi or 5G networks. I’m DONE dealing with this horrible Co. and I am filing with the BBB and NY Attny Gen office

I got Furbo Camera on my Christmas’s gift. I love it a lot! Having fun with my dog a lot! He can respond with my sound. I don’t have any problem at all about Delivery because I’m ordered directly with Furbo Company. Looking to buy 1 more on downstairs!

What a horrible(!!) site, there was a typo in our adress, totaly out mistake. BUT nobody told us the product had been send back to the seller, only after we contactes customer service we found out, also they wont return any of our money. We have never had the product, it cabt be send back to us AND we won't get a refund. WORST site and service i have EVER come across. DO NOT ORDER HERE.

Never received the camera which was purchased 4 weeks ago. DPD failed to deliver or inform me that they had the camera so they sent it back to Furbo. When I eventually found out this had happened I attempted to contact the company to seek alternative solution but they did not respond. I am now still waiting for a refund for the camera and am having to chase the company to try and get this resolved. Dreadful customer service so would not recommend! Can’t comment on the actual product as have never received it.