Furbo Pet CameraReviews of furbo.com

Haben die Kamera lange benutz. Mal abgesehen, dass man ein kostenpflichtiges Abo abschließen muss um einfache Funktionen nutzen zu können, ist die Kamera bereits zwei mal kaputt gegangen. Irgendwann hat sie einfach den Geist aufgegeben. Das erste mal wurde sie dann ersetzt und jetzt ist es wieder passier. Einfach schlechte Qualität. Werde mir eine andere Marke zulegen. Schade um das ganze Geld.

Never maintains a consistent connection. Usually pops up with an error message saying unable to connect. Great if you’re in the house with your pet however if you use it for it’s main purpose of keeping an eye on when you’re out it’s useless.

Customer support is pathetic and weak. I do not recommend this product for this reason.

I've contacted their customer service 5 times now about returning my Furbo (within the 30-day return period). Although I was always able to reach customer service directly, they have been unable to provide me with a return label, because their label machine is broken.. ????? They promised me time and again to send the label whenever it's working again. But it's been about a month now and I haven't heard anything, am still stuck with the Furbo I don't want and can't get my money back. I get the feeling they're just postponing and delaying until you've forgotten so they don't have to repay you. How can a company, shipping tons of those devices worldwide, not be able to offer a return service because their label machine isn't working?!

Our Furbo broke after a couple of years of light use, contacted their customer service, they could not fix it and only suggestion was to buy a new one or pay a high yearly fee that is equivalent to buying a new one every 2 years. This is not acceptable, it shouldn't break after a couple of years of light use, it's a shame Furbo is not built sustainably and that their plan is just to get more money out of people every 2 years as soon as the warranty is over and for a product that is already too expensive in the 1st place.

My Furbo was a game changer for my new rescue dog who had separation anxiety. I could calm him and send him back into his bed when he was stressed. It just takes a little bit of time for them to get used to it and the treats helped. A fantastic product very affordable worth every penny. Customer services are always readily available and very helpful. Nothing to dislike I highly recommend this product.

Have had this device for a while now and was happy, however the night vision has stopped working and I was advised to buy a 2 year subscription that allowed me to get a new device free, but that would also give constant, unadulterated access to my home via the Furbo Nanny scheme. No choice to repair the unit. They are pushing this scheme very hard and given the camera burnt out in 3 years of low to moderate use…. Well I won’t be replacing with another Furbo- plenty of other cheaper options now with the same features I require.

My dog hated it. The return process was a nightmare.