Fullofmind Reviews | Read Customer Reviews of fullofmind.com

Fullofmind Reviews | Read Customer Reviews of fullofmind.com

Fullofmind reviews

231 approved reviews, newest moderated first

Dương Mạnh C.
Dec 22, 2023
95% of promotion (1.9$), then charged 79$ fee for 1 year subcription
I have ordered the course for 1.9$ said 95% discount on promotion. However, afterthat I saw my bank notifications of paying 79$ for 1 year subscription of fullofmind, yesterday. So, I have requested to cancel the automatic order, as I just bought 1 course from fullofmind for review first. The fullofmind manager has given a quick support for cancellation process. Thanks for the team. Hope that your sales and marketing activities should be clearer for customers to choose ( diferrent package for different customers) Wish your business goes well Regards,
Response from FullofmindDec 22, 2023
Hi Dương, Appreciate your 4-star rating and valuable feedback! That's a great idea that you wrote about. We're currently working on developing new bundles with some really attractive pricing! Thank you for your wishes. Your kind words mean a lot. I'll be sure to pass on your positive feedback to our Support Managers. Best regards, Lina Kohl Customer Support Lead of Fullofmind
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Letizia S.
Dec 21, 2023
I got my refund for the unathorized subscription
Like other people, I had the same issue with the unauthorized payment, but they have managed to fix it and send me a refund on the same day. I am happy with the course. It's fun and easy to follow. Thank you.
Response from FullofmindDec 22, 2023
Hi Letizia, Thank you very much for the 4-star rating and your feedback! I must say that our customers have the option to select or not a 7-day trial before purchasing a course. If a customer chooses to continue their subscription, automatic payment is processed as outlined in our Terms of Policy, making it authorized and legitimate. We're committed to our users' satisfaction, offering a 7-day trial and 14 days to refund any purchase for no reason. The positive feedback from thousands of our happy customers speaks volumes about our service. And there are more benefits on the way! I am glad to see that we were able to quickly resolve your situation and that you are happy with your course. I wish you a pleasant learning experience! Best regards, Lina Kohl Customer Support Lead of Fullofmind
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Sonya M.
Dec 21, 2023
SCAM
I have emailed Full of Mind regarding taking money from my account monthly without any consent from me. I have messaged them on instagram and emailed them 3 times. They have no right to be deducting money from my account~!!!!! Absolute fraud. I demand a refund and that you cancel any further payments you are taking from my account.
Response from FullofmindDec 22, 2023
Hi Sonya, I just requested your contacts through Trustpilot in order to disable your subscription and make a refund. Apparently, you chose a trial subscription, and it ended, therefore an automatic payment for a monthly subscription happened. But don’t worry, we are ready to make a refund for you under our Refund Policy! If our Support Team haven’t responded to you yet via IG and hasn’t made a refund yet, then we will make a refund for you as soon as I get your contact info here. Also, to speed up the process, please write to the Support Team via WhatsApp - https://wtsp.cc/19295616550 We are waiting for your request! Best regards, Lina Kohl Customer Support Lead of Fullofmind
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Emily H.
Dec 20, 2023
They responded quickly to my queries on…
They responded quickly to my queries on WhatsApp and I was able to cancel my subscription without a charge.
Response from FullofmindDec 22, 2023
Hi Emily! Thank you for your 5-star rating and your feedback! We hope the course you chose is working great for you! Have a great day. Best regards, Lina Kohl Customer Support Lead of Fullofmind
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Gyevi Szabò G.
Dec 20, 2023
Scam, avoid at all costs!
Scam. I purchased one course at a discounted price there was nothing visible for signing up for a subscription. Thank god for Revolut for blocking the charge. This business is scummy and disgusting you should be ashamed.
Response from FullofmindDec 22, 2023
Hi Gergely, Our users are offered a trial subscription with free access to all courses and events for a week. After the trial subscription, automatic payment occurs if the user decides to stay subscribed. Please note that a trial subscription is offered to you before purchasing. You can verify this if you go to the page of any course on our website - fullofmind.com. We see that your subscription has not been paid. Even if your subscription had been paid for, we would be ready to return the full amount to you asap. We offer the best conditions for our customers: 7 trial days of subscription to try all our courses + 14 days to return. If we can help you with anything else, please write to our Support Team. Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 Best regards, Lina Kohl Customer Support Lead of Fullofmind
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james F.
Dec 19, 2023
Scamming company
Scamming company! I agreed to original purchase and a month later I notice £69 taken from my account by them for some further course . I will notify my bank now. You replied to my review because the public can see it but you can't be bothered to reply to my numerous emails? And I attached your own receipt which you sent me so you know exactly who I am ! Name and customer number . Where can I unsubscribe? You make it sound like it's a simple process but it's hidden away amongst your terms and conditions
Response from FullofmindDec 22, 2023
Hi James, Our payment system indicates that you also chose a trial subscription when you purchased your course. After the trial subscription, if the customer decides to stay, an automatic payment for the monthly subscription occurs. This procedure is described in the Terms of Policy and is completely legal (customers are offered a trial and agree to the Terms of Policy before purchasing). Unfortunately, I could not find your account in our payment system by First Name and Last Name, which are indicated in the account from which you are writing. If you have not yet contacted us at Support, please do so. We will disable your subscription if you have not canceled it yourself or written to our Support Team already. We are always ready to make a full refund following our Refund Policy! Support Team Email: [email protected] Support Team WhatsApp: https://wtsp.cc/19295616550 Remember that thousands of people use our subscription because they love it – access to 100+ self-development courses, daily practices with experts, and a friendly community. Best regards, Lina Kohl Customer Support Lead of Fullofmind
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Jess
Dec 18, 2023
If so many people review this company as a scam, pay attention.
I agree with other reviewers this company is a complete scam. I have not been able to log in and access my courses. When I sent an email about this, there was no reply just like the other reviewers said. They reply to comments here and on ig saying there's a technical issue but if it's a legit company then you would be fixing it asap. You don't keep your customers unable to log in for months and ignore their emails if you're a legit company. There's no communication and no improvement in the "technical issues". They also seem to be linked to Sacrill but when I commented on IG, they deleted the comments repeatedly. I think they're also deleting some other comments. Be wary of how legit their IG comments are. They reply here saying it's "just a technical issue, email them", but there's no reply. Donate your money to a charity or use it for a better cause, you don't want to support scams.
Response from FullofmindDec 22, 2023
Hi Jess, We are sorry you've had such a negative experience with our platform. The technical problems with emails have already been resolved recently. This was truly a tough, important task that our entire development team worked on. Please note that in comparison to dissatisfied users in Trustpilot and IG, we have thousands of satisfied customers who use their courses, their subscriptions and go to events every day. Our Support Team responds to all our requests asap within 24 hours. If we can somehow improve your experience with our platform, please let us know via WhatsApp (https://wtsp.cc/19295616550), and we will come up with something good for you. I requested your contact information through Trustpilot to lighten this situation up. Also, I would like to mention that we always make refunds within 14 days of purchasing according to our Refund Policy. It is our priority to ensure that everything is right between us and our customers.🕊️ Best regards, Lina Kohl Customer Support Lead of Fullofmind
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krzysztof C.
Dec 18, 2023
SCAM
SCAM Do not buy anything from them I only bought the course but they subscribed me to monthly payments $79 as a part of 7 day free trial that I was not aware of it. Their FB and Insta Ads are very misleading. I emailed them, texted on WhatsApp, send message on social media, nothing, no response. They say, you can cancel your subscription on their platform but when I did that. it's still processing for 2 days. What a stress!!!!
Response from FullofmindDec 22, 2023
Hi Krzysztof, We see that you contacted us on Monday at 12:40 pm for the first time. Our support manager responded to you within 3 hours of your request via WhatsApp. Please note that the stated response time is within 24 hours. Your trial subscription has been canceled as you requested. There will be no further payment. We hope your course will relieve your stress and lift your spirits. Wishing you a great learning! Best regards, Lina Kohl Customer Support Lead of Fullofmind
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