Anne-Sophie J.
No customer response and misleading ads
I'm really concerned about the lack of response. I sent a few emails to make sure fullofmind acknowledged the cancellation of my subscription, but no response. Their adverts are misleading and are not clear that you are actually signing for a monthly subscription of $79!
Response from FullofmindDec 15, 2023
Hi Anne-Sophie, We apologize for the inconvenience caused by the technical difficulties that we are currently experiencing. Unfortunately, some emails have not been reaching us, and we are actively working on resolving this issue. We regret that we have not been able to receive your emails, and we apologize for any inconvenience caused. Upon checking our payment system, we can confirm that your trial subscription has been disabled, and there will be no further monthly subscription fees. Please note that when you purchased the course, you chose a 7-day trial subscription as offered on our website. We hope that you will enjoy the course you have purchased and have a better opinion of our company moving forward. If you have any questions or concerns, please don't hesitate to contact our support team at [email protected] or through our WhatsApp support at https://wtsp.cc/19295616550. Thank you for your understanding and patience as we work to resolve this issue. Best regards, Lina Kohl Customer Support Lead of Fullofmind