Alexa R.
This people are thieves
This people are thieves. A scam. They charge you without you noticing it. I dont even know what they sell. I just saw thieir page and they have super wanna be spiritual-artistic etc content. They have charged my card for some months for $79!! For nothing. They don't even send a link or any content ( if I would have bought this garbage). Please stay away. I also saw they have many compllaints at the Best Business Bureau in USA (aparently they haven't answered). There is another scam company called Banseji. stay away. (Just get classes and explore classes and content that are in the apps of your phone, not these scam sites)
Response from FullofmindOct 6, 2024
Hi Alexa, I'm sorry to hear about your experience! I understand your frustration, but it sounds like there has been a misunderstanding, and we want to help resolve it as quickly as possible. It seems you mentioned a $79 charge that occurs after the end of a 7-day trial subscription. Upon the purchase of the first course, we offer customers to explore all the opportunities of our platform through the trial. You could not opt-in for it at the stage of purchase or cancel it later in your account. Please, note that the login info for your account was sent to you email address after the purchase. We recommend you check the Span, Junk, or Social folders of your email inbox. We kindly ask you to provide us with more details, such as the email associated with your account, so we can investigate the charges you mentioned. If an error was made, we will take immediate steps to correct it. We would appreciate any opportunity to clarify this situation and offer you a solution that works for you. Please, contact us via email at [email protected] or through WhatsApp at https://wa.me/19292351304, and we will be more than happy to assist you. We look forward to hearing from you soon🕊 Best regards, Lina Kohl Customer Support Lead at FullofMind